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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

August 29, 2024

Best friendly staff, repairs are always done fast, nice facility. I just wished a car wash was available More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Aug 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review, Jona! We appreciate your kind words about the friendly staff and the quick repairs at Diamond Buick GMC Palmdale. We're glad you enjoy our facility as well. Your feedback regarding a car wash is noted, and we will take it into consideration for the future. We look forward to serving you again! Sincerely, The Diamond Buick GMC Palmdale Team

August 29, 2024

I have purchased two diesel trucks from this dealer and have enjoyed all the interactions over the years. Super communications with the service department and sales personnel. I will continue to be be a c More

by REG7CHOIRBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your loyalty to Diamond Buick GMC Palmdale and are thrilled to hear about your positive experiences with our service department and sales personnel. It's always a pleasure to assist customers like you, and we look forward to serving you for many more years to come. Don’t hesitate to reach out to us anytime you need assistance! Sincerely, The Diamond Buick GMC Palmdale Team

August 29, 2024

The service provider was an awsome guy, who was thorough and informative and prompt, definitely going back More

by sawdoff35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember guys name
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Aug 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service team at Diamond Buick GMC Palmdale. We appreciate your kind words about our attentive service provider. We look forward to welcoming you back soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 28, 2024

The service department was very helpful and friendly. I was greeted when I arrived. Iris was very helpful and attentive. More

by juliesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words! We're thrilled to hear that our service department provided you with helpful and friendly assistance. It's wonderful to know that Iris made your visit a positive experience. We appreciate your feedback and hope to see you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

August 24, 2024

GREAT CUSTOMER SERVICE FROM PHILIP SALAS HE WENT OUT OF HIS WAY TO PERFORMED A GREAT CUSTOMER SERVICE AND JOB ON A FIRST RESPONDER VEHICLE. THANK YOU, PHILIP SALAS. More

by SELIN.DABOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHILIP SALAS
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Aug 27, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about Philip and his dedication to providing excellent customer service, especially on your first responder vehicle. At Diamond Buick GMC Palmdale, we strive to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 23, 2024

Phillip Salas was very helpful and delivered was he promised. He was very customer service friendly. I will always deal with him even if I have to wait. More

by CHUXRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
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Aug 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that Phillip provided you with helpful and friendly service at Diamond Buick GMC Palmdale. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 23, 2024

Made appointment through the Chevy app but dealer did not receive it. Second time that's happened. No problem though because they took me anyway and only took a little while longer to finish. Employees there More

by GEORGESAMC
Recommend Dealer
Yes
Employees Worked With
Francisco
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Aug 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us! We appreciate your understanding regarding the appointment issue and are glad to hear that our team at Diamond Buick GMC Palmdale was able to accommodate you nonetheless. We strive to provide excellent service, and it’s great to know our employees made your visit enjoyable. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 22, 2024

I took my SUV for service. they replaced the exhaust because it was leaking. it cost around $956. this morning I started my car and I have same problem. I left my car there al More

by ABENAPLAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barret, Howie
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Aug 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback, Lisa. We understand your frustration regarding the ongoing issue with your SUV after the service at Diamond Buick GMC Palmdale. We appreciate your patience and assure you that we are committed to resolving this matter for you. Please feel free to reach out to us with any further concerns, and we look forward to ensuring your vehicle is properly taken care of on your upcoming appointment. Sincerely, The Diamond Buick GMC Palmdale Team

August 18, 2024

Betty was very nice and new exactly what I was looking for. Josh was fun and very informative. He got me the car I wanted and executed the process easily and quick. More

by ladyblkblt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Beatrice
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Aug 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Josh and that he was able to help you find the car you wanted at Diamond Buick GMC Palmdale. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Diamond Buick GMC Palmdale Team

August 17, 2024

I worked directly with Marco and Joshua the manager. Marco was very professional. They both helped my family drive out in exactly what we wanted More

by Parraj91
Recommend Dealer
Yes
Employees Worked With
Marco and Joshua
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Aug 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience! We're thrilled to hear that Marco and Joshua provided you with professional assistance and helped your family find the perfect vehicle at Diamond Buick GMC Palmdale. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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