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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

October 20, 2023

Some confusion as how long the work would take. However, received shuttle service and the vehicle was done on the same day. More

by SXCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your great review. I do appreciate your patience for the confusion that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 16, 2023

Francisco is an awesome service representative! He is very focused on customer satisfaction and keeping you informed. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Gina, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Francisco does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 15, 2023

robin in service is great. she keeps me updated with what my truck needs to have done to keep it working properly. More

by DHS2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robin severino
Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the awesome feedback! Robin is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she has been there to provide you with great service. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 15, 2023

Honest sales, great deal! Q was knowledgable about the cars. Ask for her! Good selection. More

by delhayes2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Q and our team and we look forward to working with you again down the road. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 12, 2023

Excellent experience ! Great customer service and helpful service department. A job well done. Thank you ! More

by LASQ22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and mechanics
October 10, 2023

Iris is my serviced. Always has time to help me with my 3 vehicles. Thank you for all the great service More

by FLOWER.MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
October 08, 2023

Overall the experience was amazing would definitely recommend. The only complaint I had was that they knew I was coming to test drive, but the car was dirty both inside and outside. With trash and food More

by michaelshryne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Diego is the best service manager he took care of my truck in a timely manner More

by REDVINE4697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

picked up my car check engine light still after I took off they never fixed the problem I took it in for, I paid for a part that it probably did'nt need.,I never saw a report no their finding they checked More

by ENCHANTMENT2019@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martinez Iris
October 06, 2023

Great service provided by the service department, Robin Severino has always insured that I get the best service to my vehicles. I cannot say enough good things about the service I receive from Robin Sever More

by JOHNANDLOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
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