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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
Contact Dealership

39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

November 04, 2023

Phillip is an awesome advisor. He was very helpful and made my experience positive. I will be back More

by ARHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Nov 07, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Phillip does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 31, 2023

Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong More

by aedelmanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Stanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 29, 2023

At intake, I told the girl exactly what was going on with my car, sounds of humming from the front end. Thought it was tire rotation, because it wasn’t humming before the last rotation, so had them rotate th More

by DSWARNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 31, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you taking the time to share your experience with our service department. Here at Diamond Buick GMC Palmdale, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 28, 2023

Thank you to the service manager Mr diego for all his help and assistance in my overall experience More

by BRIANNA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for this amazing review! I really appreciate your business, Brianna. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 28, 2023

I think Iris, My service manager is wonderful. That is what the 5 stars are for, her service. That is all I want to comment on. More

by CESAWYER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Oct 31, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Iris does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 27, 2023

They fixed the problem in a timely matter and gave us a good price too. WOW! More

by kclemens0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin a service writer
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Oct 30, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 25, 2023

Iris did a great job taking care of my issues and keeping me informed of when the vehicle would be ready. More

by BRMNM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Iris does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 23, 2023

Robin was great as usual. The team also provided great overall service. Best service center in Palmdale/Lancaster. More

by John G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for putting your trust in Diamond Buick GMC Palmdale, John! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 22, 2023

Work was done in a timely manner and the customer service was outstanding. Waiting area was comfortable. More

by PACOIMAMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Montes
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for visiting our service department and for leaving the kind words, Mike. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 22, 2023

My experience was good, mike was very helpful and not pushy I felt like my money was well spent More

by 80zboi5568
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the excellent review! It is great to know that Mike and our team here at Diamond Buick GMC Palmdale were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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