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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

December 04, 2023

Clean Prompt service On time Job well done Enjoyed the tea options Friendly caring service More

by BALLPLAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris service department
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Dec 05, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 03, 2023

they are fast and they provide shuttle service while you wait for your car, staff is nice. More

by ARENASMERCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
iris, severino
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Dec 05, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 02, 2023

I have been a customer since 2014. Robin Severino is the reason I stay. She has always been courteous, respectful, and mindful of the customers time and their safety. I would not go wi More

by marcorom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
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Dec 04, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for the wonderful review of your experience at Diamond Buick GMC Palmdale. Robin is one of the best at her profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 02, 2023

Muy buen servicio Y muy amables siempre me encantada Su services gracias Bolvere pronto gracias More

by edsanchez81
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Dec 04, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia, Ed! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Atentamente, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 01, 2023

Very helpful and respectful to our overall needs and wishes was overall a good experience More

by vpope889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Buick GMC Palmdale! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 30, 2023

I was unable to used the Christmas gift coupon, received $ 50 from Diamond, to reduce cost of radiator hose and/or my deductible More

by Extra3731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Dec 01, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 30, 2023

Very satisfied with the customer service. Very good dealer ship. Thank you for help me More

by SANDRAMORONEY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Sandra, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 29, 2023

Excellent experience! The service department was able to schedule my vehicle for the very next day for service. The staff was extremely helpful and my car was in and out More

by MICHELLE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth McCaslin and Iris Martinez
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Nov 30, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 28, 2023

It was a good experience Enjoying my new vehicle There was no waiting We did arrive early though More

by alma_4306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 26, 2023

Robin and Iris, representatives in the service department, are why I keep coming back. They’re the best. More

by RANCHOAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Nov 29, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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