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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

December 16, 2023

The experience was good. The salesman were very friendly and helpful. I would definitely recommend friends and family to buy from them. More

by cwoffdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 14, 2023

They're great and very friendly and helpful. Merry Christmas and Happy New Year! WOOHOO More

by TVOGAN@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRA
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Dec 14, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 13, 2023

Great customer service & fast vehicle service. My car was done within 2 hours. Love this place! More

by NKZAMBRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember service guys name
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Dec 14, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

My car seat was ripped and I am dripping oil for the first time with an oil change. I called about the ripped seat and 8 day later no call or responds about it More

by mosley.roderick.9121.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martinez
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Dec 12, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to meet with me. I am pleased that we have addressed your concerns and were able to reach a resolution to your complete satisfaction. Do not hesitate to reach out to me directly should you need any assistance with anything in the future. I appreciate and look forward to your continued business. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

They were all very pleasant and accommodating I will recommend them to my friends and neighbors More

by Cableladee1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I cannot thank you enough for your wonderful review of Diamond Buick GMC Palmdale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

I was extremely pleased with the service at Diamond. Mike was an amazing sales rep! Loved the experience. More

by shaqundamays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Mike and our team made such a great impression on you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 09, 2023

Service advisor is not customer focused and acts like she is doing you a favor More

by cranknstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 11, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 07, 2023

It took nearly 3 hours for a simple oil change . We had a 9 am appointment and didn’t leave until noon. More

by BGORRINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 07, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Hello, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 06, 2023

Iris was great to work with. Service was prompt and finished within the time frame Iris gave me. I will be coming back to have two recalls taken care of. More

by DOUGNICHOLAS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Dec 07, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I truly appreciate you taking the time to write about your experience at our service department, Doug. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with Iris. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 06, 2023

The people were great and the entire process was quick and easy. I definitely recommend this dealership. More

by ELMEDINA79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the feedback! I am happy to hear about your positive experience at Diamond Buick GMC Palmdale, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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