Diamond Buick GMC Cadillac Palmdale

The service advisor Iris was very personable and professional. My only reason for not rating five stars was the amount of time for a routine service without a courtesy call to advise. My appmt was f professional. My only reason for not rating five stars was the amount of time for a routine service without a courtesy call to advise. My appmt was for 10:00 a.m. I dropped my vehicle off at 9:30 to ensure punctuality on my part. By 2:00 I had not heard whether my vehicle was ready, so I just dropped in because I had run out of places to go while waiting; as I live too far away to go home and return (Pearblossom). I certainly understand the nature of scheduling difficulties, but I would think the dealership would understand the value of good will by communicating delays to out of town customers. More

My advisor was very rude and this isn't the 1st time. The person who made my apt wrote clear notes not to move my tires they did it anyway. Then I went back to put them back and it still wasn't done rt. The person who made my apt wrote clear notes not to move my tires they did it anyway. Then I went back to put them back and it still wasn't done rt. I'm never going back the advisor Iris I very very rude and unprofessional. Everyone else I came across was cool. Iris has horrible customer service skills 😒 More

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! They are a great team. I am real please with the end results . Thank you very much! More

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased their best to cut a great deal on the car I purchased More

5 Star service completed by the service advisor Francisco Gomez from start to finish on my requested service. Gomez from start to finish on my requested service. More

Listed price is not actual price. Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware More

Francisco Gomez did a great job in handling my needs. Checked and followed through on my warranty questions. All went well. Thanks to Francisco. Checked and followed through on my warranty questions. All went well. Thanks to Francisco. More

Very easy to walk in a talk with a service writer. Made an appointment and brought in our car repair and was done so fast I was able to wait for it. Oil change and inspection at the dealer is less e Made an appointment and brought in our car repair and was done so fast I was able to wait for it. Oil change and inspection at the dealer is less expensive than the local drive through joints! More

Francisco Gomez did an exemplary job of handling multiple customers simultaneously as he was the only service writer on duty that Saturday. He made everyone feel importqnt and well taken care of. Very profe customers simultaneously as he was the only service writer on duty that Saturday. He made everyone feel importqnt and well taken care of. Very professional. On an unrelated topic: I missed not having the courtesy shuttle available that Saturday, as I did not want ot spend two and a half hours waiting in the waiting room (and it was raining!) More

Thank you to everyone for helping me out of me get into a car I can enjoy! car I can enjoy! More