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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

June 01, 2024

Overpriced, tried charging new prices. customer services a bit rude at the beginning, once the vehicle was returned to me she was a lot nicer from my first encounter. I disliked the in fron More

by carla_245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the girls name
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Jun 03, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback, Carla. We take your concerns seriously and are disappointed to hear about any negative experiences during your visit. Rest assured, we hold ourselves to a high standard of professionalism. We encourage you to reach out to us directly to discuss this further and work towards a resolution. We appreciate your feedback and the opportunity to improve. Sincerely, The Diamond Buick GMC Palmdale Team

May 31, 2024

Good service department. Took my vehicle in for maintenance and had it finished in a timely manner. More

by BRIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Jun 03, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you, Brianna, for the positive feedback regarding your recent service experience at Diamond Buick GMC Palmdale. We are delighted to hear that our service department provided you with efficient and timely maintenance for your vehicle. We appreciate your business and look forward to assisting you again. Sincerely, The Diamond Buick GMC Palmdale Team

May 26, 2024

Great customer service! Was told al the information i needed to know. All my questions were answered More

by GENESISAGUILAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience with us, Genesis! We're thrilled to hear that you received great customer service and that all your questions were answered. If you ever need anything in the future, feel free to reach out to Diamond Buick GMC Palmdale. See you next time! Sincerely, The Diamond Buick GMC Palmdale Team

May 25, 2024

Great experience. As always, Iris is very friendly, knowledgeable and helpful. She really makes a difference being there. More

by borz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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May 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the 5-star review! We're thrilled to hear that Iris provided you with a great experience at Diamond Buick GMC Palmdale. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

Friendly service rep, Knowledgeable and efficient . . only service tech who greeted us when we walked in . More

by landrea908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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May 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the 5-star review! We are delighted to hear about your positive experience with our service team at Diamond Buick GMC Palmdale. We appreciate your kind words about our knowledgeable and efficient service rep. We look forward to welcoming you back in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 19, 2024

I was treated like I was a favorite customer. The service advisor was very friendly and professional. More

by juliesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience with us, Julie! We are thrilled to hear that our service advisor provided you with friendly and professional service. At Diamond Buick GMC Palmdale, treating all our customers like favorites is our top priority. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

May 17, 2024

Francisco and Juan are great! Great service and fairly priced. I appreciate everything you guys do! More

by brittanydoddxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco (service dept)
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May 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the kind words, Britanny! We're thrilled to hear that Francisco and Juan provided you with great service. We appreciate your support and look forward to serving you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

May 16, 2024

I’m happy with the service I received During the service that was performed on my Vehicle Thank you More

by TREEDOCTOR66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
May 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you! We appreciate your kind words and are delighted to hear that you were happy with the service you received at Diamond Buick GMC Palmdale. We look forward to serving you again in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

May 13, 2024

Francisco very professional and friendly kept me up to date on my car will def take my car back in the futere More

by TRANK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Report | Print
May 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and positive feedback! We are thrilled to hear that Francisco provided you with professional and friendly service, keeping you up to date on your car. We look forward to welcoming you back to Diamond Buick GMC Palmdale in the future. Sincerely, The Diamond Buick GMC Palmdale Team

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