Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Excellent sales and service! Best experience I've ever had buying a car. Adam made it easy, fast, and fair. the first scheduled service was also fast and free, and they even cle Best experience I've ever had buying a car. Adam made it easy, fast, and fair. the first scheduled service was also fast and free, and they even cleaned my car after my cross country 6000+ mile trip. I will drive out of my way to get service here. More
excellent sales staff they were very patient with my elderly mother and brought the paperwork to the house for our signatures. they answered all our questions and gave us a they were very patient with my elderly mother and brought the paperwork to the house for our signatures. they answered all our questions and gave us a good price More
Pain-free Purchase at a Fair Price Adam was wonderful. He held our hands through the process and enabled us to be confident in our decision and trust that the price agreed was fair. Adam was wonderful. He held our hands through the process and enabled us to be confident in our decision and trust that the price agreed was fair. More
Painless Experience This dealership seems to value its customer relationships and makes every effort to provide a good experience when buying a car. We found the process This dealership seems to value its customer relationships and makes every effort to provide a good experience when buying a car. We found the process straightforward and painless, without any big sales push for add-ons and warranty packages, and everyone in the dealership was very helpful and pleasant. More
FAIR AND ON TIME Service was spelled out and followed and on time. So I feel I received what I was paying for, which is nice when dealing with auto service Service was spelled out and followed and on time. So I feel I received what I was paying for, which is nice when dealing with auto service More
Painless Car Buying Experience I used the USAA car buying service, which sent out emails to 3 Subaru dealers, including Diablo. I actually got a lower quote from another dealer. W I used the USAA car buying service, which sent out emails to 3 Subaru dealers, including Diablo. I actually got a lower quote from another dealer. When I contacted Diablo Subaru to verify they quoted me for the right car, options, & accessories, they agreed to match the other quote without having to negotiate any further. All of the people I spoke with at Diablo were always friendly and helpful. More
Customer service Good customer service. Detailed information provided and takes time to answer questions. Explained very thoroughly the different parts of the car and Good customer service. Detailed information provided and takes time to answer questions. Explained very thoroughly the different parts of the car and what functions it is for. . More
We knew exactly what we wanted and Diablo Subaru had it. We had done enough online research to know what we wanted and what price it would be. They had just gotten in the car we wanted the day before. Plea We had done enough online research to know what we wanted and what price it would be. They had just gotten in the car we wanted the day before. Pleasant experience test driving and then chatting with Oscar while they got the car ready. More
Lawrence was great. Knowledgeable and direct. Lawrence provided us with the information we needed to make an informed decision. Car buying can be a trying experience, Lawrence made it easier and Lawrence provided us with the information we needed to make an informed decision. Car buying can be a trying experience, Lawrence made it easier and more enjoyable. We are very happy with our new Forester. More
Great car, great salesperson! I dealt with Chris kobos multiple times via the Internet since I live in Texas but needed a car for tahoe. He worked with me to make sure the car I w I dealt with Chris kobos multiple times via the Internet since I live in Texas but needed a car for tahoe. He worked with me to make sure the car I wanted was available in the store the day I arrived and the quote was very accurate and no surprises. He was very respectful of my time and made sure all items were covered. Chris exceeded my expectations and we love our forester! More