Diablo Subaru of Walnut Creek

2013 wrx a/c and center console Mr. White is an excellent service writer. Explained everything thoroughly and ordered parts in timely manner. Great experience. It was very professio Mr. White is an excellent service writer. Explained everything thoroughly and ordered parts in timely manner. Great experience. It was very professional and very nice experience. The whole service department deserves kudos for their excellent work. More

Purchase of a new Subaru Outback@Diablo Subaru Excellent service by the sales person. Informative and very helpful in finding the car we wanted ,When out of his way to facilitate closing the deal w Excellent service by the sales person. Informative and very helpful in finding the car we wanted ,When out of his way to facilitate closing the deal when one of us came down ill on the day for final signing . Brought the papers and car to our house to complete the closing at our request! More

attentive All of the employees were very attentive of my presence and asked if they could assist me in any way. Both jim and mo callef me right away when my veh All of the employees were very attentive of my presence and asked if they could assist me in any way. Both jim and mo callef me right away when my vehicle arrived. More

Internet sales Certificate from Consumer Reports/True Car honored with no hassle. Chris was able to reserve the Outback Limited and color we wanted being shipped fro Certificate from Consumer Reports/True Car honored with no hassle. Chris was able to reserve the Outback Limited and color we wanted being shipped from factory as there were none in the NorCal region. One month longer than we planned but the same price and financing deals. Popular model cost $400-500 more (1.4%) in March than December. 'Free' 3000 mile checkup/service from Dealer. More

Knowledgeable, friendly and expert. The deal was easy, especially with Dave as sour salesperson. He listened to our needs and put together a great deal for us. We have already recommen The deal was easy, especially with Dave as sour salesperson. He listened to our needs and put together a great deal for us. We have already recommended a friend to deal directly with Dave at Diablo Subaru. More

Oil leaks and other car repair Dwayne who helped me was very good. Just traded in my outback for a new car and its not a Subaru. It was very dissappointing to learn that it would Dwayne who helped me was very good. Just traded in my outback for a new car and its not a Subaru. It was very dissappointing to learn that it would cost me 3k to repair a gasket leak and this is after I spent $1200 Approximately 2 yrs before on cv boot leak. I called back and asked about the oil burning and was told that it's normal and the mechanics couldn't clean the grease that had spread due to a tear in the cv boot. This car had only 94k miles, purchased new and was driven by my wife. We loved this car and were not happy about the way it broke down twice for big repairs. Will be very hesitant to buy another Subaru. More

dishonest people I bought a car 6 months ago had nothing but issues the first day I drove home making noise took it back an to get them to fix it was horrible then th I bought a car 6 months ago had nothing but issues the first day I drove home making noise took it back an to get them to fix it was horrible then the manager Scott McAllister..was horrible an they told me that car should of never been on floor like that ..they didn't even run there safety inspection...smh!! Bottom line they said they fixed the issue took my car in to find out I am having same issue never been replaced the just rigged it..horrible dishonest .people Gary berger main one....they took of advantage of a single hardworking mother....I never in my life ever had this happen to me...awaful dishonest an they shouldn't even b open for business..I advice anyone thinking of purchasing do your research...this is not the place for you!!!they are dishonest rude...an crooks that left a bad taste in my mouth...with there vehicles....beware!!!!!! Go elsewhere like elk grove Subaru ...anywhere but there... More

Nice experience My husband and I were pleased with the service we received. We didn't feel pressure in any way and the atmosphere was family & doggy friendly! My husband and I were pleased with the service we received. We didn't feel pressure in any way and the atmosphere was family & doggy friendly! More

Very accommodating and comfortable We enjoyed the entire staff and all of our Surburu expectations were surpasssed. We feel that we got an great value. Will continue to highly recommen We enjoyed the entire staff and all of our Surburu expectations were surpasssed. We feel that we got an great value. Will continue to highly recommend Diablo Suburu to friends and family. More

Welcoming, professional and pleasurable experience. Our first contact was with Eric Holmstedt. He impressed us with his friendliness, professionalism and knowledge. It took us several days and many Our first contact was with Eric Holmstedt. He impressed us with his friendliness, professionalism and knowledge. It took us several days and many test drives to reach our decision. Eric remained patient, professional and positive throughout the process. At no time did we ever feel pressured or ignored. This was one of, if not the, most enjoyable auto purchase we have ever experienced. Dimitry Kunin is also to be commended for his friendly and professional manner. All in all, everyone that we encountered contributed to our feeling of comfort and trust. More