Diablo Subaru of Walnut Creek

Good experience Friendly staff...went out of their way to make me feel comfortable in the waiting room too. Only an Oil Change but washed car as well. Friendly staff...went out of their way to make me feel comfortable in the waiting room too. Only an Oil Change but washed car as well. More

Great experience!!! This was my first time buying a new car and the sales associate was so helpful!! The whole process was smooth and painless. He really took the time to This was my first time buying a new car and the sales associate was so helpful!! The whole process was smooth and painless. He really took the time to explain all the features and was extremely easy to work with. More

Helpful, fair and great customer service I was very pleased to deal with Diablo Subaru after talking to several Subaru dealership, some of whom didn't act like they even cared whether or not I was very pleased to deal with Diablo Subaru after talking to several Subaru dealership, some of whom didn't act like they even cared whether or not I have them my business. I feel that the staff was very helpful in all respects and would recommend them to anybody. More

Love my Subaru Oscar was great to deal with! He made me feel comfortable and confidant with our purchase. I love my new Subaru! Will recommend to my friends Oscar was great to deal with! He made me feel comfortable and confidant with our purchase. I love my new Subaru! Will recommend to my friends More

smooth and respectful I worked with Gino via email since he was the internet based guy. He was precise I communication and respectful and professional of my needs in the p I worked with Gino via email since he was the internet based guy. He was precise I communication and respectful and professional of my needs in the purchase process. I would Recommend Gino to help you purchase your Subaru More

Great Shopping Experience I was dreading shopping for a new car because I didn't want to deal with all the pressure and negotiating with salesmen at the dealership. I can't bel I was dreading shopping for a new car because I didn't want to deal with all the pressure and negotiating with salesmen at the dealership. I can't believe how smooth and easy the process turned out to be! We agreed on a price over email (a price quite a bit lower than the other dealerships quoted me), I made an appointment and everything was ready at the agreed upon time. The paperwork was all drawn up fast, I wasn't pressured into buying clear coat paint or any extras. The whole experience was really positive and I'll be back when it is time to replace our other car. More

First oil change The staff at Suburu went above and beyond to make sure I was taken care of. Especially Taylor, he greeted me right away and made the process super eas The staff at Suburu went above and beyond to make sure I was taken care of. Especially Taylor, he greeted me right away and made the process super easy. I called that morning for an appointment and they fit me in right away. They finished up my car within an hour when it was scheduled to take up to two hours. They drove me home and picked me up and made it the easiest process. The ladies that drove were very pleasant and professional. Thank you for being so customer focused! They even fit in a complimentary car wash! Wow! More

oil change Happy that oil change and routine service includes a complimentary car wash, Also bought a sunscreen for my Outback which I thought was quite expensiv Happy that oil change and routine service includes a complimentary car wash, Also bought a sunscreen for my Outback which I thought was quite expensive More

No muss...n fuss Taylor made the experience getting my Forester serviced pleasant and quick after having had it run through its paces going from the Bay Area to Montan Taylor made the experience getting my Forester serviced pleasant and quick after having had it run through its paces going from the Bay Area to Montana and back. Much appreciated! More

Slow leak in tire on my birthday! Taylor was such a star. I called in a bit of a panic because I was due to my birthday lunch but the tire pressure symbol had come up for the second ti Taylor was such a star. I called in a bit of a panic because I was due to my birthday lunch but the tire pressure symbol had come up for the second time/day and I really didn't want to be left with a flat before picking up my child from school. He told me to come right in and would sort it out and I got a ride into walnut creek and was only a little late for my celebratory lunch. The service guys did not go for the major option I was expecting and even was fine with - 4 new tires... But a patch since there was tire tread remaining which as a non car person I really appreciated their honesty. Thank you and happy birthday to me! I have two subarus and I will be back. More