Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Using the Online Sales Service My wife was checking online for a new Outback 3.6. Adam Chaudhry replied immediately, along with about five other Subaru dealers, and provided us with My wife was checking online for a new Outback 3.6. Adam Chaudhry replied immediately, along with about five other Subaru dealers, and provided us with information on a vehicle they had scheduled to arrive in a couple of weeks. He responded to about four more of our emails with additional questions we had, His replies were always prompt, and more importantly, 100% accurate. We ordered the car with a small deposit and our new Outback arrived earlier than promised. The entire experience was so easy and without the typical car dealership pressure. We couldn't have been more pleased with the car or the overall experience. More
Bought a Crosstreck Hybrid Eric Holmsted is a great sale person and I liked his attitude, very attentive, answered all my questions and the sales manager was very skillful as w Eric Holmsted is a great sale person and I liked his attitude, very attentive, answered all my questions and the sales manager was very skillful as well, More
Professional, Personal and Caring Service People Upon arrival I was greeted with a smile from Professional, Personal and Caring Service People. Being from out of state I would highly recommend this Upon arrival I was greeted with a smile from Professional, Personal and Caring Service People. Being from out of state I would highly recommend this dealership to anyone needing service whether local or visiting the area. More
Mini maintenance Subaru forester Great! Service was good....done in a timely fashion....friendly Vehicle was clean Price higher than others...but worth the service Service manager Great! Service was good....done in a timely fashion....friendly Vehicle was clean Price higher than others...but worth the service Service manager very nice...honored prices quoted on phone More
On time and quickly done Very quick turnaround. Happy with service. Greeted at the door and quickly served. Car was nicely washed. Warranty checked and made sure appropriate s Very quick turnaround. Happy with service. Greeted at the door and quickly served. Car was nicely washed. Warranty checked and made sure appropriate service provided. Friendly staff. More
No Pressure Experience We purchased our 2016 Outback from Ryan and couldn't have had a better salesperson. He took his time with us and we never felt pressured. We highly re We purchased our 2016 Outback from Ryan and couldn't have had a better salesperson. He took his time with us and we never felt pressured. We highly recommend this dealership!! More
10 out 10 Greeted at the door with a smile, made to feel like I was the only person in the room. My salesman taught high school driving and he was the best. He Greeted at the door with a smile, made to feel like I was the only person in the room. My salesman taught high school driving and he was the best. He even on the test drive with me. he was 10 out of 10. More
I had a good experience I liked that Taylor knew me when I came in and his friendliness and knowledge of the work to be done. I have been a Subaru Walnut Creek customer for m I liked that Taylor knew me when I came in and his friendliness and knowledge of the work to be done. I have been a Subaru Walnut Creek customer for many years and have been happy with their work for most of the time. I would certainly recommend it. More
Incredible and attentive customer service experience! My salesperson; Gino Genrikh, was very easy to work with; no pressure sales tactics and keenly interested in delivering a smooth sales experience. He My salesperson; Gino Genrikh, was very easy to work with; no pressure sales tactics and keenly interested in delivering a smooth sales experience. He succeeded! More
Successful in getting CSAA to pay in advance for Windshield Because our Suburu has Eyesight lane departure and braking system I had trouble getting CSAA's windshield adjuster subcontractor to get the full cost Because our Suburu has Eyesight lane departure and braking system I had trouble getting CSAA's windshield adjuster subcontractor to get the full cost of replacement. Micah, the sales manager, assisted in getting AAA to pay the full cost in advance and then Diablo Suburu was a breeze to work with to get the windshield replaced and the Eyesight recalibrated. More