Diablo Subaru of Walnut Creek

Best car buying experience EVER!!! I'm giving this Dealership 5 stars, truly! Came here to get a 2016 3.6 Outback after a horrible experience with Serramonte Subaru. See that review to I'm giving this Dealership 5 stars, truly! Came here to get a 2016 3.6 Outback after a horrible experience with Serramonte Subaru. See that review to learn more. From the moment I called in to Diablo Subaru and Dionysios answered, I felt respected, listened too, and my wants cared for. He was very professional, not overly salesy, and was very transparent with their numbers. I also got a fair evaluation of my trade-in that I used towards my new car. I paid cash for the difference, didn't use financing, though Subaru is running a special promo on the Outbacks. It was worth the drive! I'll be back there for all the major services so I can be at peace knowing I'm in good hands. Thanks Diablo Subaru for the best car buying experience we've ever had! More

6,000-Mile Service It would be great if your service area had more space for customers waiting. Other than that, everything else was great. Thanks for the help with our It would be great if your service area had more space for customers waiting. Other than that, everything else was great. Thanks for the help with our vehicle! More

First oil change First time with my new Forester XT for an oil change. I made my appointment online and they were waiting for me when I got there. They provided a sh First time with my new Forester XT for an oil change. I made my appointment online and they were waiting for me when I got there. They provided a shuttle service back to the dealer from my house, which made it even better. Plus the car was washed and looked great when I picked it up. More

AMAZING!!! Thank you sooo much for ALWAYS providing GREAT customer service. Came in for an oil change...said would take a couple hours...got a ride home and wit Thank you sooo much for ALWAYS providing GREAT customer service. Came in for an oil change...said would take a couple hours...got a ride home and within 30 mins my car was done!! BOOM BABY!!! :o) More

Happy customer! Every time I've brought my car into Diablo Subaru for regular service, all of the employees are courteous and knowledgeable. This last time, I was pla Every time I've brought my car into Diablo Subaru for regular service, all of the employees are courteous and knowledgeable. This last time, I was planning to skip ahead to my last pre-paid service since the time on it was about to expire. But the service manager told me to do the regular service, and they would honor the pre-paid service when I hit the correct mileage, despite the expiration date. I was so grateful! Plus, they always have my car finished at or before the estimated time of completion. I plan to continue having service there even after my pre-paid appointments are done. More

Very quick and thorough service. I especially appreciate the car wash, and the ride home and back during working hours. I will be returning to this location for service in the futu I especially appreciate the car wash, and the ride home and back during working hours. I will be returning to this location for service in the future. More

Great service Made the appointment on line for a time that was convenient for me. Car was immediately checked in upon arrival and I was taken home. The time given Made the appointment on line for a time that was convenient for me. Car was immediately checked in upon arrival and I was taken home. The time given for when it was done was accurate. and my car was ready, washed and vacuumed for pickup when I got there. Can't do better than that. More

Baja service Great service. Been coming here for 10 years. Purchased our vehicles here. Very satisfied. Great customer service and follow up. They exceeded my expe Great service. Been coming here for 10 years. Purchased our vehicles here. Very satisfied. Great customer service and follow up. They exceeded my expectations. Pleased. More

Grille install Timely and with utmost care Gave great info on process and waiting area was had good coffee and donuts Bought a coffee mug on display Timely and with utmost care Gave great info on process and waiting area was had good coffee and donuts Bought a coffee mug on display More

Great staff I would recommend Walnut Creek Subaru to others. Both sales and financial staff were very helpful, friendly , understanding the needs and knolwedgeabl I would recommend Walnut Creek Subaru to others. Both sales and financial staff were very helpful, friendly , understanding the needs and knolwedgeable about the product and service. Gino has been my sales, very helpful throughout the process! More