
Diablo Subaru of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 850 reviews
My service representative Shyanne was extremely helpful. She explained the work that needed to be done on our car and was very kind and helpful. I appreciated her taking the time to check that I could get She explained the work that needed to be done on our car and was very kind and helpful. I appreciated her taking the time to check that I could get a loaner car and one that was not oversized. The work on the car was even completed sooner than was expected. More
Excellent service and always completed within the estimated time given by the associate. Video provided by the technician is great information. estimated time given by the associate. Video provided by the technician is great information. More
I’ve only been here for vehicle service, and each time, Eric has taken great care of me. He provides excellent customer service, is highly knowledgeable, and thoroughly explains everything to me. He always Eric has taken great care of me. He provides excellent customer service, is highly knowledgeable, and thoroughly explains everything to me. He always ensures that I’m taken care of and that all my questions and concerns are addressed. While waiting for my vehicle, I spent some time upstairs talking to the sales team, specifically Ladd and Scott, and they were all really friendly. They shared insights about the features on my 2023 Subaru Ascent and mentioned how Subaru now leads in dependability and durability, surpassing Toyota. It made me even happier with my decision to own one More
Eric Holmstedt was my service advisor. Great communication and friendly service. Overall a great dealership with friendly, professional staff. Great communication and friendly service. Overall a great dealership with friendly, professional staff. More
I am very happy with Diablo Subaru, it's conveniently located and the service staff have been very pleasant and I've had a good experience (even when the vehicle was there for repairs). The dealerships located and the service staff have been very pleasant and I've had a good experience (even when the vehicle was there for repairs). The dealerships in El Cerrito and Oakland are also possibilities for service, but the way the dealership in Walnut Creek is set up for access/easy in and out, waiting room; it is a much preferred location. More