Diablo Subaru of Walnut Creek

Great experience buying a car So happy with our new Outback, and the experience making the purchase! Generally buying cars is not a fun experience, and it's usually quite exhausti So happy with our new Outback, and the experience making the purchase! Generally buying cars is not a fun experience, and it's usually quite exhausting. We spent the day, with our 7 month old baby at Diablo, and actually had a great time. The people were friendly, helpful and knowledgable. We will recommend this dealership to all our friends! More

car would not pass smog My problem was diagnosed and solved competently. I was well treated and respectfully treated while waiting. The staff was knowledgeable and friendly My problem was diagnosed and solved competently. I was well treated and respectfully treated while waiting. The staff was knowledgeable and friendly. I will return there for service in the future. More

Ordered a 2016/Outback Diablo Subaru participates in the Costco auto program and offers competitive pricing. When I was unable to find a vehicle color and options during th Diablo Subaru participates in the Costco auto program and offers competitive pricing. When I was unable to find a vehicle color and options during the black friday sales weekend, I was offered to be able to order a vehicle at the offered price. There were a couple little surprises, but we worked out alternatives that made me satisfied. They treated me well. More

Happy with my new Legacy Mo was on top of it. He did everything I needed for me to drive home with my new Subaru. So far so good. Thanks again. Mo was on top of it. He did everything I needed for me to drive home with my new Subaru. So far so good. Thanks again. More

Service complete faster than expected I expected to have to leave my new Forester overnight to be Perma Plated. Much to my surprise, my car was ready the very same day! I expected to have to leave my new Forester overnight to be Perma Plated. Much to my surprise, my car was ready the very same day! More

Customer Oriented Dealership Our salesman, Larry, is friendly and knowledgeable about their products. We did not feel pressured but he was very helpful in pointing out important Our salesman, Larry, is friendly and knowledgeable about their products. We did not feel pressured but he was very helpful in pointing out important features to us. When we went for a test drive, he encouraged us to take our time and did not insist on riding along with us, which allowed my wife and I the freedom to talk to each other about the car driving experience. We got the exact color, interior and options we wanted. They made the price negotiation, financing and contract process painless and gave us a good deal. We would not hesitate to buy from them again in the future. More

Car service Very efficient shop, check in was quick and work done on schedule. Overall condition of the car explained well after the service and appreciated the f Very efficient shop, check in was quick and work done on schedule. Overall condition of the car explained well after the service and appreciated the follow up e-mail with the vehicle inspection report. More

Replace battery under warranty The car was towed to the service center, when they replaced the battery, that called me that the car is ready. When I picked up the car, I noticed the The car was towed to the service center, when they replaced the battery, that called me that the car is ready. When I picked up the car, I noticed they also did a 24 complementary point inspection. More

Subary Forester 2016 purchase The sales person Mo was the best ever. No pressure, very knowledgeable, fun to buy from. The service and the speed at which the documents were process The sales person Mo was the best ever. No pressure, very knowledgeable, fun to buy from. The service and the speed at which the documents were processed was stunning. Financial adviser answered all our questions and explained options. We got tons of freebies, including Tahoe ski passes and many more. Overall, 9 out of 10 experience. Highly recommended. More

Replacement of warranty part If it hadn't been for Kent's customer service, the time I was without my vehicle would have been unacceptable. He went above and beyond and represente If it hadn't been for Kent's customer service, the time I was without my vehicle would have been unacceptable. He went above and beyond and represented Diablo Subaru exceptionally well. Thank you Kent. More