Diablo Subaru of Walnut Creek

Great Service Taylor was an energetic focused service advisor which showed enthusiasm towards his position and customer. Great interaction with me and this is what Taylor was an energetic focused service advisor which showed enthusiasm towards his position and customer. Great interaction with me and this is what the service industry needs. More

Service I always find the quality of service to be excellent at this dealership and that is the reason why I always take my car to them for service. Everyone I always find the quality of service to be excellent at this dealership and that is the reason why I always take my car to them for service. Everyone is professional, courteous and friendly. More

Excelllent This was my first experience using the service department. I will return to this dealership for future services. Very courteous staff and the wait was This was my first experience using the service department. I will return to this dealership for future services. Very courteous staff and the wait was not very long. More

Subaru Service Timely, friendly. I have 2 Subarus serviced at Diablo Subaru. Always get a car wash. Always on time. Courteous staff. Will return to this dealersh Timely, friendly. I have 2 Subarus serviced at Diablo Subaru. Always get a car wash. Always on time. Courteous staff. Will return to this dealership for future service. More

The BEST service! Though the dealership's Service Dept. is undergoing remodeling, it is still very comfortable to wait for the car to be serviced. And Daryl is just THE Though the dealership's Service Dept. is undergoing remodeling, it is still very comfortable to wait for the car to be serviced. And Daryl is just THE best service rep. He always makes you feel so well-taken care of. You just know that all is under control when he attends to your car. More

Service Needed Because Oil Light Came On The lack of good phone service in and out of the dealership was a challenge, but Taylor did everything in his power to take care of me. I was unable The lack of good phone service in and out of the dealership was a challenge, but Taylor did everything in his power to take care of me. I was unable to get a message to the Service Dept. that I was having my 2011 Outback towed in, and when I was ready for a shuttle pickup at the end of my work day, I was unable to reach anyone at the dealership to order a ride back. Thankfully, a friend was able to take me back over. Taylor had not received either of the 2 voicemails I had left for him, but he expedited getting my car washed and up to the temporary service drop-off/pick-up area. So far the work done seems to have fixed the problem I was having (which may have been caused by a rat that got up into the engine several days earlier). More

So happy to have joined the Subaru Club! Coming from a long history with FORD......I was taking a huge step towards something very new. I can't say enough about how much I love my new Subaru Coming from a long history with FORD......I was taking a huge step towards something very new. I can't say enough about how much I love my new Subaru Outback and what a great experience I had working with David Nevitt. He was so friendly, willing to help (even on his days off) and very knowledgeable about the Subaru cars. I am hooked! And definitely will tell anyone looking for a car to check out this Dealership and call David Nevitt. More

Very pleased with Gino. Previous purchase was very smooth, so we went back to Gino Genrikh for another purchase and was once again completely satisfied. I would recommend thi Previous purchase was very smooth, so we went back to Gino Genrikh for another purchase and was once again completely satisfied. I would recommend this dealership. More

The Best Service The service department is fast, timely and personality plus!! My service associate took very good care of me and even had my car washed! What a plus! The service department is fast, timely and personality plus!! My service associate took very good care of me and even had my car washed! What a plus!! More

Using the Online Sales Service My wife was checking online for a new Outback 3.6. Adam Chaudhry replied immediately, along with about five other Subaru dealers, and provided us with My wife was checking online for a new Outback 3.6. Adam Chaudhry replied immediately, along with about five other Subaru dealers, and provided us with information on a vehicle they had scheduled to arrive in a couple of weeks. He responded to about four more of our emails with additional questions we had, His replies were always prompt, and more importantly, 100% accurate. We ordered the car with a small deposit and our new Outback arrived earlier than promised. The entire experience was so easy and without the typical car dealership pressure. We couldn't have been more pleased with the car or the overall experience. More