Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Great experience from start to finish. As a first time buyer, I was nervous. Garen was wonderful at helping me decide which car would suit my needs the best. He was very patient and enthusi As a first time buyer, I was nervous. Garen was wonderful at helping me decide which car would suit my needs the best. He was very patient and enthusiastic, making sure all my questions were answered. I am very happy with my new Forester! More
a great buying experience Tim was a very helpful salesperson who identified our needs quickly and was very responsive. we had received a personalized mailer that suggested we r Tim was a very helpful salesperson who identified our needs quickly and was very responsive. we had received a personalized mailer that suggested we rep;lace our 2014 Outback. we were not planning to purchase but after talking with Tim and seeing the 2017 Outback we decided to go head. he did an excellent job of showing us all the features of the car and managed the whole buying experience very well. More
Pleasant I was looking for a new car, Garen was very helpful, made me feel comfortable,answered all my questions and was very informative. He is also very prof I was looking for a new car, Garen was very helpful, made me feel comfortable,answered all my questions and was very informative. He is also very professional and patient. More
My Service person was very helpful and even nice! My service guy was really helpful - he reset my clock and tried to help me to connect to Blue Tooth, but it was my phone that was the problem, not the My service guy was really helpful - he reset my clock and tried to help me to connect to Blue Tooth, but it was my phone that was the problem, not the car. He seemed happy and was very friendly, unlike my last experience there. I had my tires rotated, but the package included a brake inspection, which I did not need (my new car had 6000 miles on it), but I had to pay to have it done - no tire rotation by itself - kinda odd - next time I will take to tire dealer, which sometimes is free, but usually only a nominal amount. Construction taking place, but I am sure that the newly remodeled place will be great! Still had the coffee machine and popcorn! Just had a lube job, so I have not way of knowing whether they did a good job or not. My experience was very good and I will go back. More
Loved the Experience of Buying My New Subaru No need to hassle in order to get a fair price. Everything was transparent and the service was excellent. Even though it took a while to get through No need to hassle in order to get a fair price. Everything was transparent and the service was excellent. Even though it took a while to get through all the paperwork, it was worth the time. No hidden agendas or fees! More
New Outback to replace 2002 Outback Good experience. Internet price was matched. We visited the dealership three times before making the purchase. The Internet salesman answered all our Good experience. Internet price was matched. We visited the dealership three times before making the purchase. The Internet salesman answered all our questions. Thank you. More
Excellent in every way Our experience was excellent from the moment we walked in the door. We knew what we wanted and our salesperson, Dionysios Tsirkas,, knew exactly how Our experience was excellent from the moment we walked in the door. We knew what we wanted and our salesperson, Dionysios Tsirkas,, knew exactly how to help us purchase this vehicle in record time. This was the easiest, fastest, and most pleasant car buying experience ever. We purchased a Subaru Forester to ship to Hawaii to be used by our family in our vacation home. The car was perfect, the price was perfect, the financing person was perfect, and Dionysios was the icing on the cake. Not only was he very knowledgeable, he also was very personable and we enjoyed conversing with him upon many subjects during our free moments. More
Very satisfied People were all very nice. I was caught by surprise when I was told it would take 2-3 hours for the oil change. When I made my appointment weeks ago I People were all very nice. I was caught by surprise when I was told it would take 2-3 hours for the oil change. When I made my appointment weeks ago I told the receptionist that I was going to wait for it. She said in that case let me give you the 11:00 appointment . That let me to believe it was going to be about max an hour wait. More
Experience was good. Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant a Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant and friendly to work with. More
Purchase 2016 impreza Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. More