Diablo Subaru of Walnut Creek

Excellent in every way Our experience was excellent from the moment we walked in the door. We knew what we wanted and our salesperson, Dionysios Tsirkas,, knew exactly how Our experience was excellent from the moment we walked in the door. We knew what we wanted and our salesperson, Dionysios Tsirkas,, knew exactly how to help us purchase this vehicle in record time. This was the easiest, fastest, and most pleasant car buying experience ever. We purchased a Subaru Forester to ship to Hawaii to be used by our family in our vacation home. The car was perfect, the price was perfect, the financing person was perfect, and Dionysios was the icing on the cake. Not only was he very knowledgeable, he also was very personable and we enjoyed conversing with him upon many subjects during our free moments. More

Very satisfied People were all very nice. I was caught by surprise when I was told it would take 2-3 hours for the oil change. When I made my appointment weeks ago I People were all very nice. I was caught by surprise when I was told it would take 2-3 hours for the oil change. When I made my appointment weeks ago I told the receptionist that I was going to wait for it. She said in that case let me give you the 11:00 appointment . That let me to believe it was going to be about max an hour wait. More

Experience was good. Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant a Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant and friendly to work with. More

Purchase 2016 impreza Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. More

Very good but slow paper processing The salespeople, David & Eric, were excellent and the dealership had a very nice selection of cars. The only downside was that getting the final sale The salespeople, David & Eric, were excellent and the dealership had a very nice selection of cars. The only downside was that getting the final sale and loan paperwork done took way too long. They were busy but it shouldn't take 4.5 hours like it did. More

Nice folks Adam and Aaron worked with us to make sure we had everything we needed from our buying experience. The online price we received was already highly com Adam and Aaron worked with us to make sure we had everything we needed from our buying experience. The online price we received was already highly competitive but they made some good faith gestures that helped seal the deal. More

Perma Plate Although, I had to leave my new Outback for the entire day, I did get a Loaner vehicle. When I picked up my Outback, it was "spotlessly" clean and had Although, I had to leave my new Outback for the entire day, I did get a Loaner vehicle. When I picked up my Outback, it was "spotlessly" clean and had a mirror finish on the exterior. After years of bringing my 2 Outbacks ( and now the 3rd Outback) for service, I have never been disappointed. Always, I have been greeted well by Daryl, Taylor and the entire friendly service staff. "Great job" Diablo Subaru! More

Friendly atmosphere Mo made us feel comfortable and trusting. He was not pushy. We left feeling comfortable with our purchase. He made us feel like part of the family. Mo made us feel comfortable and trusting. He was not pushy. We left feeling comfortable with our purchase. He made us feel like part of the family. More

I liked that they took me home and picked me up. Timely service, they also offered me something to eat....that was very nice. I'm a person of little words. Go with it. Thank you very much. Timely service, they also offered me something to eat....that was very nice. I'm a person of little words. Go with it. Thank you very much. More

Kent Jones was outstanding Kent Jones in service was fantastic to deal with - he made sure all of my concerns with the vehicle were met, that the service was handled in a timely Kent Jones in service was fantastic to deal with - he made sure all of my concerns with the vehicle were met, that the service was handled in a timely fashion, and that I wasn't charged for any unnecessary labor. In and out in a timely fashion, extremely personable and professional. Great experience. More