Diablo Subaru of Walnut Creek

Mason has been our service advisor since we purchased our Outback in September 2020, and he's been nothing short of terrific, always taking great care of us and making sure of the same for our car. Mason exe Outback in September 2020, and he's been nothing short of terrific, always taking great care of us and making sure of the same for our car. Mason exemplifies what a great employee should be, representing Subaru and the dealership, and sharing the love with customers like us. Thanks, Mason! More

This location has a great selection. When they did not have the Cole I wanted they got in 24 hrs. They were very customer focused and answered our questions This is the second car that w When they did not have the Cole I wanted they got in 24 hrs. They were very customer focused and answered our questions This is the second car that we have gotten from them. Perry Adona helped us this time and he was great. More

The service was excellent and my service agent Cheyanne was so kind. Greeted me with a smile and closed out my business in the same manner. 5 stars. was so kind. Greeted me with a smile and closed out my business in the same manner. 5 stars. More

Personal Subaru is profecional too much experience good services advisor good attitude responsible respect a mason services adviser thank services advisor good attitude responsible respect a mason services adviser thank More

A first rate experience! Our sales advisor, Terry Rowan, was patient and generous with his time. He answered every question and took care of every detail. We would strongly r Our sales advisor, Terry Rowan, was patient and generous with his time. He answered every question and took care of every detail. We would strongly recommend Diablo Subaru to our friends and neighbors, to anyone interested in excellent purchaser support in a first-class environment with an excellent product. More

All staff are friendly, thorough, excellent, answered all questions and provided professionalism thru the whole process. questions and provided professionalism thru the whole process. More

Good service and very patient concerning the purchase of my car. Explained the way to operate my car and provided service to keep my car updated with added warranty. I am very satisfied with the purchase o my car. Explained the way to operate my car and provided service to keep my car updated with added warranty. I am very satisfied with the purchase of my Subaru Crosstrek. More

I recently had a frustrating experience with Diablo Subaru of Walnut Creek that I feel compelled to share. After browsing their website, I received an overwhelming number of calls and texts regarding Subaru of Walnut Creek that I feel compelled to share. After browsing their website, I received an overwhelming number of calls and texts regarding a car I never inquired about. It started with a single call, which I thought was standard follow-up. However, it quickly escalated to multiple calls every hour, along with incessant text messages. I understand that dealerships want to make sales, but this level of persistence is not only annoying but also invasive. Despite my attempts to communicate that I was not interested in the vehicle or their services, the calls continued. It felt as though my preferences were completely disregarded. A dealership should respect potential customers’ boundaries, and this experience left me feeling frustrated and overwhelmed. More

I cannot say enough good things about this Dealership and their Service Agents. Sean took care of my car needs. All the staff including the people in customer service desk was very professional. Thank you Di their Service Agents. Sean took care of my car needs. All the staff including the people in customer service desk was very professional. Thank you Diablo Subaru. More

Had a great experience, great sales staff, went out of their way when I came back with questions about starlink. their way when I came back with questions about starlink. More