Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Excellent personal service Every visit I have had to Diablo Subaru in Walnut Creek has been a pleasure. Most often I see Taylor Gaddis, and his warm demeanor and sharp memory fo Every visit I have had to Diablo Subaru in Walnut Creek has been a pleasure. Most often I see Taylor Gaddis, and his warm demeanor and sharp memory for the details of my car (and my family) are part of what makes Subaru ownership a great experience for us. Everyone else I have dealt with at the dealership has been similarly professional and personable. More
Job Done Service great. Reps were friendly and very helpful and also quick!! Will return for next scheduled service because they always keep my car running a Service great. Reps were friendly and very helpful and also quick!! Will return for next scheduled service because they always keep my car running at its best. More
Excellent work and attention to my needs by Taylor Gaddis as my car was serviced. He answered all of my questions and did all that I asked. work and attention to my needs by Taylor Gaddis as my car was serviced. He answered all of my questions and did all that I asked. More
Good experiance. Good car buying experience. Every body was polite and thoughtful .Maintenance program a bit overpriced .Yani was a good salesman and attended well t Good car buying experience. Every body was polite and thoughtful .Maintenance program a bit overpriced .Yani was a good salesman and attended well to our needs. More
They treat you kinda like family...... Even though they're no longer a family owned business, they still treat YOU as family. They're very knowledgeable and go out of their way to answer yo Even though they're no longer a family owned business, they still treat YOU as family. They're very knowledgeable and go out of their way to answer your questions about new car complex systems. Lastly............. they're willing to make a deal that you can be happy with. More
Return experience this year was even better than in 2011 5 years ago, my wife and I purchased a Forester from Diablo Mazda/Subaru. We had a great experience then. I'm happy to report that they've maintained 5 years ago, my wife and I purchased a Forester from Diablo Mazda/Subaru. We had a great experience then. I'm happy to report that they've maintained their level of service, and perhaps surpassed it slightly. We got a great price for a great car, and even though we had some issues with financing timing (we were in the process of refinancing one of our properties and the special order Crosstrek arrived early), Damian worked with his management to give us plenty of time to finish our business before committing to the purchase. We really appreciate the patience and professionalism. Unfortunately they're no longer a Mazda dealership, but their Subaru fleet is still going strong! More
Great, easy experience. Walnut Creek Subaru Mo was great. This is the second car we've leased from Mo. He makes it very easy. We will go back again for our next car Mo was great. This is the second car we've leased from Mo. He makes it very easy. We will go back again for our next car More
Service Appointment I had a problem with the check engine light - the service appointment was explained to me both when making the appointment and on the morning of the a I had a problem with the check engine light - the service appointment was explained to me both when making the appointment and on the morning of the appointment. Rating would be five stars if it was easier to get a faster service appointment. Anthony was an excellent service advisor who kept me informed throughout the day and who made sure the issue was addressed. More
Best car purchase experience I have purchased three new cars prior to our new Outback from Walnut Creek Subaru (not sure why we didn't get a Subaru earlier), We also have been to I have purchased three new cars prior to our new Outback from Walnut Creek Subaru (not sure why we didn't get a Subaru earlier), We also have been to many dealerships looking at other vehicles. But we feel that this was the best experience so far. More
Clear communicators, transparent, knowledgeable You'll be able to actually carry on a full conversation online with Gino. They are thorough and thoughtful. To wit, "Why not use a credit card for yo You'll be able to actually carry on a full conversation online with Gino. They are thorough and thoughtful. To wit, "Why not use a credit card for your initial payment, instead of a check, and get the card's rewards points?" I didn't need to be sold on the Impreza that I leased, we did group research on it, but were nudged into considering an Impreza from the Subaru Outback I had bought eight months earlier. Subaru vehicles' reputation for serving snow goers and outdoor adventurists well pulled us in. Eyesight is pretty cool. So far, so good! I bought the option on Starlink, because it seems like the direction things are heading for loss prevention and to replace the peace of mind of "Triple A". But Subaru (corporate) does need to get on my auto insurance carrier to accept Starlink for insurance premium discounts...hurry up, guys/gals. More