Diablo Subaru of Walnut Creek
Walnut Creek, CA
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ABOVE AND BEYOND The whole staff went above and beyond to make sure that my experience was satisfactory. I really always feel so welcomed and taken care of when I come The whole staff went above and beyond to make sure that my experience was satisfactory. I really always feel so welcomed and taken care of when I come to get my car taken care of. The entire staff is friendly and personable, and very, very welcoming. I almost feel like I'm visiting family as funny as that sounds about a car dealership. But I honestly always enjoy my Subaru appointments. And when hiccups happen, the staff goes to great lengths to rectify the situation and make sure I leave satisfied. I would recommend them to anyone. Walnut Creek Subaru is the best, and I am so thankful for them! More
Had 18,000 mile service. Excellent customer service. Dealership is under renovation but they were able to get me in and out easily. I appreciate the complementary car wash t Excellent customer service. Dealership is under renovation but they were able to get me in and out easily. I appreciate the complementary car wash that was provided. More
Courteous and efficient service experience Wow! This dealer has improved so much. Loved being able to drive car right into service department and being greeted by a courteous lady. Service re Wow! This dealer has improved so much. Loved being able to drive car right into service department and being greeted by a courteous lady. Service rep was thorough and polite. Car was ready exactly on time. More
Great Experience We had an excellent experience with the salesman and the finance person and were delighted that we could drive the vehicle off the lot immediately aft We had an excellent experience with the salesman and the finance person and were delighted that we could drive the vehicle off the lot immediately after purchase. More
Excellent customer service with Taylor Gaddis. He's a gem of an employee. I also appreciate the Lyft ride to and from my house. Love my Subaru! customer service with Taylor Gaddis. He's a gem of an employee. I also appreciate the Lyft ride to and from my house. Love my Subaru! More
Always helpful We received great customer service from David and everyone else we came into contact with. We test drove a number of times and David was always helpfu We received great customer service from David and everyone else we came into contact with. We test drove a number of times and David was always helpful and patient, going out of his way for us. Thank you! More
I love my car! I have wanted a Subaru for a long time. I was able to get a WRX and I love it! Walnut Creek Subaru took care of me and made me feel comfortable. I wou I have wanted a Subaru for a long time. I was able to get a WRX and I love it! Walnut Creek Subaru took care of me and made me feel comfortable. I would recommend them to anyone looking for a Subaru. I can't wait to go back to have my car serviced and see their new building! More
Service dept Had an issue with my ABS light randomly going on and was told to take my car in at my soonest convenience. My service advisor, Taylor Gaddis, not only Had an issue with my ABS light randomly going on and was told to take my car in at my soonest convenience. My service advisor, Taylor Gaddis, not only had that issue checked but took care of my 30k service that was scheduled for the end of the month, at the same time. Taylor and the girls are always very nice, helpful and polite. I wouldn't take my car anywhere else. More
Great company to do business with! The staff was very knowledgable. I got every thing I wanted at a great Price with no hassle! They were very easy to deal with. And very friendly! The staff was very knowledgable. I got every thing I wanted at a great Price with no hassle! They were very easy to deal with. And very friendly! More
Excellent Service, Great Car Wonderful service from David Nevitt, including follow-up tutorial on all the features. Outback is more advanced than expected; we love it! Adam in f Wonderful service from David Nevitt, including follow-up tutorial on all the features. Outback is more advanced than expected; we love it! Adam in finance very professional, informative. Whole experience was exceptional. More