Diablo Subaru of Walnut Creek

Diablo Subaru of Walnut Creek Made Me Feel Like Family I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to conta I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to contact me to explain how the program works. He checked their inventory and gave me a firm price over the phone on the exact model and color I was looking for. Because of his knowledge and information I changed my schedule and agreed to drive from my home in San Jose to Walnut Creek to see the car. David greeted me when I arrived. I test drove the car and even looked at another couple options just to make sure I was happy with my purchase. David answered all my questions and made me feel totally comfortable with my decision. I am a single woman and in the past have had some high pressure experiences with car dealers but never felt any pressure at Diablo Subaru. I took advantage of the Subaru zero percent interest rate on my new car and found my experience with Matt Gregory in the credit department an equally easy process. Before I left in my beautiful new Subaru Outback, David sat in the car with me and explained how everything worked. My experience with Diablo Subaru of Walnut Creek was far superior to any of my prior new car buying experiences - they treated me like family. More

Love Subaru! Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me and my car with respect. More

My car buying experience by S. Guthrie (how 4th grade) Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family. More

Outback Elias was great throughout process as was finance manager. Very pleasant and efficient process. Possibly best car buying experience ever. Would certai Elias was great throughout process as was finance manager. Very pleasant and efficient process. Possibly best car buying experience ever. Would certainly recommend to others. More

Excellent experience. Nice folks, timely service. Service while I waited. On time, as estimated. Good job. Nice waiting area complete with complimentary coffee and snacks. No surprises, and the pr Service while I waited. On time, as estimated. Good job. Nice waiting area complete with complimentary coffee and snacks. No surprises, and the price was as agreed. More

Major service received We received prompt and professional service with a friendly smile and atmosphere. The other staff on onsite were also very helpful and professional. We received prompt and professional service with a friendly smile and atmosphere. The other staff on onsite were also very helpful and professional. Thank you . More

Excellent experience in the service department. I was greeted promptly, work was done within the estimated time range I was given and everything was explained well after the service. All of my quest I was greeted promptly, work was done within the estimated time range I was given and everything was explained well after the service. All of my questions were answered to my satisfaction. More

Friendly, helpful service Eric Holmstedt was very helpful, went above and beyond, is enthusiastic about his work. Put the plates on. Service took longer than initially stated, Eric Holmstedt was very helpful, went above and beyond, is enthusiastic about his work. Put the plates on. Service took longer than initially stated, but excellent job. More

Pretty good I have just moved from San Mateo County to Martinez, so this is my first visit to my new primary Service Center. My 2013 Forester only has 18K miles I have just moved from San Mateo County to Martinez, so this is my first visit to my new primary Service Center. My 2013 Forester only has 18K miles on it, so the majority of my extended warrantee is going to be at Diablo Subaru. I'm happy that, even though it was raining and you seem to have some construction going on, the attitude of the service people was cheerful and positive. The turbo recall work was done quickly and they put me on their books for next regular maintenance. Thank you Randy Wells More

Ideal Experience My wife & I walked into the dealership already having decided that we would purchase a Subaru. We just needed someone who would satisfy our specific q My wife & I walked into the dealership already having decided that we would purchase a Subaru. We just needed someone who would satisfy our specific questions, and then be patient for the few weeks that we would need to make our final decisions and initiate the transaction. Fortunately, we were greeted by Elias who answered our questions without a scripted sales pitch. He was attentive and informative, not pushy. We consider ourselves fortunate to have had such a pleasant car-buying experience. More