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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.5
634 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 634 reviews

December 27, 2024

Dealer is responsive to my needs and explains everything completely. It is easy to get an appointment that fits into my schedule More

by jbtheone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Dec 27, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us! We're glad to hear that our team has been accommodating and thorough in meeting your vehicle's service needs. We appreciate your positive feedback, and we look forward to an opportunity to serve you again in the future!

December 26, 2024

Diablo Subaru always makes us feel like family. The first couple of times I came for service, I was on my way to or from somewhere and had my dog. He loved the warm welcome so much that I don’t dar More

by Trumansmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Dec 27, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that you and your furry friend feel like family at Diablo Subaru of Walnut Creek! It's wonderful knowing our team provides a welcoming experience for both you and your pup. Thanks for trusting us with your car's service needs!

December 24, 2024

Diablo Subaru has been very responsive to my needs. My Service Advisor, Mason Juergens, is outstanding. Can't say the same for Subaru America. Took them 3 week to approve a transmission replacement. T More

by lonretzloff
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Dec 26, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us. We're glad to hear that Mason and the Diablo Subaru of Walnut Creek team have been responsive to your needs. We appreciate your patience regarding the transmission replacement process and look forward to seeing you again soon!

December 23, 2024

Nick who helped me was both courteous and knowledgeable. Thank you for timely service…Tilak Puri More

by tirup11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick H
Dec 23, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share such positive feedback! We're glad to know that Nick provided courteous and knowledgeable service, and we appreciate your support of Diablo Subaru of Walnut Creek. We're here to assist with any future automotive needs! We'll see you next time!

December 23, 2024

Friendly, knowledgeable and efficient . Easy to make appointment. All round good experience for me last week More

by gcgregg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efran
Dec 23, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear you had a great experience with us at Diablo Subaru of Walnut Creek! Our team is always here to provide friendly and efficient service. Thank you for sharing your feedback!

December 22, 2024

Good listeners, very accommodating and followed through with my concerns. Auto was ready on time and provided transport back to the dealership. More

by Swiss grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem
Dec 23, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek provided attentive and accommodating service, ensuring your concerns were addressed. Thank you for sharing your experience with us!

December 20, 2024

My Service person was great called me a Lyft. Very happy with the service! Happy holidays More

by Marcie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t meet a Dave. I don’t remember the woman’s name I dealt with but she was great , Dave Ingland
Dec 20, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you, Marcie18, for stopping by to leave Diablo Subaru of Walnut Creek a wonderful review! Happy Holidays to you as well.

December 20, 2024

I was very satisfied with the service of my car today! I really liked the video of my service. Everyone was very pleasant More

by Love Cali 2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren, Dave Ingland
Dec 20, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear you enjoyed the service and appreciated the video update at Diablo Subaru of Walnut Creek! Our team always aims to provide a pleasant experience. Thanks for sharing your feedback!

December 19, 2024

Awesome, timely, respectful service as stated in their pitch for keeping our car up to snuff... Thanks Diablo Subaru... CHA!! More

by mjcorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
Dec 19, 2024 -

Diablo Subaru of Walnut Creek responded

Mjcorcoran, we're delighted to hear that our service lived up to your expectations at Diablo Subaru of Walnut Creek! Thanks for the shoutout and we look forward to keeping your car in top shape.

December 18, 2024

We arrived via tow truck late in the day on a Saturday. Fortunately there was a very nice and very professional service person there who checked us in and gave us a loaner. Service was great, and I picke More

by peteralbertwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Dec 18, 2024 -

Diablo Subaru of Walnut Creek responded

Peter, we're glad to hear our team at Diablo Subaru of Walnut Creek provided great service during your visit. We appreciate your feedback regarding the battery issue and are pleased we could resolve it for you. If there's anything else you need, feel free to reach out!

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