Diablo Subaru of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 634 reviews
Diablo Subaru always makes us feel like family. The first couple of times I came for service, I was on my way to or from somewhere and had my dog. He loved the warm welcome so much that I don’t dar The first couple of times I came for service, I was on my way to or from somewhere and had my dog. He loved the warm welcome so much that I don’t dare go without him. Not only can I trust the work done on my car at Diablo Subaru but I can trust that I will have a wonderful experience while I wait. More
Diablo Subaru has been very responsive to my needs. My Service Advisor, Mason Juergens, is outstanding. Can't say the same for Subaru America. Took them 3 week to approve a transmission replacement. T My Service Advisor, Mason Juergens, is outstanding. Can't say the same for Subaru America. Took them 3 week to approve a transmission replacement. This transmission issue was subject to a recall 2+ years ago. More
We arrived via tow truck late in the day on a Saturday. Fortunately there was a very nice and very professional service person there who checked us in and gave us a loaner. Service was great, and I picke Fortunately there was a very nice and very professional service person there who checked us in and gave us a loaner. Service was great, and I picked up the car after the weekend. Diablo Subaru was great. But on the negative side, we discovered later that the battery in the car, which was a little over two years old, was too small. Diablo replaced it with a larger battery. This is a Subaru problem that should have been corrected with a recall. More