Diablo Subaru of Walnut Creek
Walnut Creek, CA
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I was very pleased, happy and relieved with your generous offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very mu offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very much for all your help during these especially difficult times. More
Overall purchase experience a 5, finance, insurance, and registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! More
Fantastic customer service and extremely helpful even on repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile More
Received a good quote online and they honored it. Had to wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. O wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. Only thing was that the car came with a nearly empty tank with 50 mile range left so had to refill it myself before driving home. More
AS GOOD AS CAN BE AT A DEALERSHIP EASY GOING NOT MUCH PRESSURE NO HARD SELLING ON ACCESSORY STAFF IS KNOWLEDGEABLE ONLY TOOK TWO HOURS TOTAL TIME I WAS VERY HAPPY WITH THEM EASY GOING NOT MUCH PRESSURE NO HARD SELLING ON ACCESSORY STAFF IS KNOWLEDGEABLE ONLY TOOK TWO HOURS TOTAL TIME I WAS VERY HAPPY WITH THEM More
excellent service I was called because there was a recall on my car. They picked up my car fixed the recall problem plus checked the air in my tires, the tread on them I was called because there was a recall on my car. They picked up my car fixed the recall problem plus checked the air in my tires, the tread on them and checked all the fluids and topped them off and did a great job taking care of my car then they brought it home. They were GREAT!! Donna Austin More
Excellent salesman. Dion, was wonderful..he found , my perfect car that I saw 1 year ago!! Dion was so helpful...he worked til 7 pm.. He found all the custom add-0ns! perfect car that I saw 1 year ago!! Dion was so helpful...he worked til 7 pm.. He found all the custom add-0ns! More
Proactive support for a manufacturer recall. They made it easy and convenient to get this job done. Very smooth experience overall- would recommend them to others. easy and convenient to get this job done. Very smooth experience overall- would recommend them to others. More
Chris was awesome. Took care of my issues and understood my reasons for things that were not taken care on my previous services. He made things right and I appreciated that. Great customer service my reasons for things that were not taken care on my previous services. He made things right and I appreciated that. Great customer service More
Recall service Great service especially with Coronavirus as an additional problem. SA Ellisse Stohrer made me feel comfortable with the service dept. Only issue wa Great service especially with Coronavirus as an additional problem. SA Ellisse Stohrer made me feel comfortable with the service dept. Only issue was I had to wait till next day to get the car (but was warned). More