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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.5
641 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 641 reviews

May 08, 2020

I was very pleased, happy and relieved with your generous offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very mu More

by Sally A
Recommend Dealer
Yes
Employees Worked With
Christian Cabrera
May 09, 2020 -

Diablo Subaru of Walnut Creek responded

Sally, thank you so much for sharing your great review with Christian! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

May 07, 2020

Overall purchase experience a 5, finance, insurance, and registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! More

by Cecilyg6
Recommend Dealer
Yes
Employees Worked With
Juan Camacho, Yevgeniy Genrikh
May 08, 2020 -

Diablo Subaru of Walnut Creek responded

Cecily, thank you for taking the time to share your car-buying experience with Yevgeniy and Juan! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

May 06, 2020

Fantastic customer service and extremely helpful even on repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile More

by Turboforester2015
Recommend Dealer
Yes
Employees Worked With
Parts and Service Employees not listed
May 08, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 03, 2020

Received a good quote online and they honored it. Had to wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. O More

by Raymond
Recommend Dealer
Yes
Employees Worked With
Wayne Herron
May 04, 2020 -

Diablo Subaru of Walnut Creek responded

Raymond, thank you for taking the time to write a review! We are thrilled to hear Wayne went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride, and we are looking forward to assisting you again in the future. We appreciate your positive feedback, and we look forward to working with you again in the future.

May 02, 2020

AS GOOD AS CAN BE AT A DEALERSHIP EASY GOING NOT MUCH PRESSURE NO HARD SELLING ON ACCESSORY STAFF IS KNOWLEDGEABLE ONLY TOOK TWO HOURS TOTAL TIME I WAS VERY HAPPY WITH THEM More

by AUGIE7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROMEL VERY HELPFUL, Yoni Rosenberg
May 03, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share your thoughts about your experience. We are so glad to know of our team member's great level of care. If there is anything we can help with, please feel free to reach out. Congratulations on your car!

May 01, 2020

excellent service I was called because there was a recall on my car. They picked up my car fixed the recall problem plus checked the air in my tires, the tread on them More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't see any employees except the one I gave my keys to and the one that gave them back to me
May 03, 2020 -

Diablo Subaru of Walnut Creek responded

Donna, Thank you so much for sharing your thoughts about your recall experience. We are thrilled to know that our team was so helpful. If there is anything else we can do for you, please feel free to reach out. We hope you take care!

April 29, 2020

Excellent salesman. Dion, was wonderful..he found , my perfect car that I saw 1 year ago!! Dion was so helpful...he worked til 7 pm.. He found all the custom add-0ns! More

by drmspamer22
Recommend Dealer
Yes
Employees Worked With
Dion
Apr 30, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the kind review! We truly appreciate the feedback and will pass on your compliments to Dion.

April 27, 2020

Proactive support for a manufacturer recall. They made it easy and convenient to get this job done. Very smooth experience overall- would recommend them to others. More

by tkeohane
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 28, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share your easy and smooth experience with us! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 27, 2020

Chris was awesome. Took care of my issues and understood my reasons for things that were not taken care on my previous services. He made things right and I appreciated that. Great customer service More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Chris Lara
Apr 28, 2020 -

Diablo Subaru of Walnut Creek responded

Michelle, Thank you so much for taking the time to share your awesome feedback for Chris. We are delighted to know that everything was well taken care of. We appreciate knowing of your satisfaction and we welcome any future business with you!

April 24, 2020

Recall service Great service especially with Coronavirus as an additional problem. SA Ellisse Stohrer made me feel comfortable with the service dept. Only issue wa More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellisse Stohrer
Apr 25, 2020 -

Diablo Subaru of Walnut Creek responded

Jerry, Thanks for taking some time to give us your feedback about the recall. We are so glad to know of Ellisse's outstanding level of care. Please do not hesitate to reach out in the future if there is anything we can do for you! Our team is here to help.

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