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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.5
641 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 641 reviews

May 20, 2020

Excellent James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pl More

by sueswim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ho
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review. We will be sure to thank James for providing you with excellent service. We look forward to working with you again.

May 20, 2020

Fast. Friendly. Service. All the service folks were professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process ver More

by TKM
Recommend Dealer
Yes
Employees Worked With
Johnny, Jorge
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the amazing review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

May 16, 2020

The service side gave us fast and courteous service. The facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. More

by wst101
Recommend Dealer
Yes
Employees Worked With
Chris Lar
May 17, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for your feedback! We are happy to know that everything was to your satisfaction. If there is anything else we can do to be of assistance, please feel free to reach out. Our team is happy to help!

May 15, 2020

Basma was very helpful and kept me updated on progress if service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. More

by LJ
Recommend Dealer
Yes
Employees Worked With
Basma
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Basma, Thank you so much for your awesome feedback for Basma. We are so glad to know our team members have provided you with an outstanding level of care. Please let us know directly in the future if there is anything else we can do!

May 15, 2020

Came in for our yearly inspection and oil change, the service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Basma Khan
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Basma is great. Thanks for your feedback, Michelle! Let us know if we can do anything else.

May 15, 2020

James, was friendly, knowledgeable, efficient and helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in p More

by Ellen
Recommend Dealer
Yes
Employees Worked With
James
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Hi Ellen, James is an outstanding team member. Thank you for taking the time to share your experience! Feel free to let us know if we can ever assist you again!

May 14, 2020

The Subaru cross trek is in perfect shape with the extras I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! More

by Cgsweet
Recommend Dealer
Yes
Employees Worked With
Aaron Ashley
May 15, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the excellent review! Congratulations on your new Crosstrek!

May 13, 2020

The whole service crew, starting with service advisor Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfo More

by jannpetrie
Recommend Dealer
Yes
Employees Worked With
Bernard Bondic
May 13, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you so much for taking the time to give your feedback for our team members. We are glad to know everything went well. Please take care and stay healthy! We hope to assist you again.

May 09, 2020

I bought my Outback at Diablo Subaru and always take it there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been posi More

by None
Recommend Dealer
Yes
Employees Worked With
Bernard in the Service department , Brian Bauman, Mustafa Jammal, Matthew Resnick
May 10, 2020 -

Diablo Subaru of Walnut Creek responded

Thanks for taking the time to give us feedback in regards to the services provided for your Subaru! We are so happy to find that your experiences have gone well and of your recommendation. Let us know if we can help with anything else!

May 09, 2020

At first it started out rough, we had an appointment and that sales rep didn’t want to help us out so we waited for 30 minutes. Then it all turned around when Chris came to help us! He is the best cars sale More

by Ylrak
Recommend Dealer
Yes
Employees Worked With
Chris
May 10, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for your feedback, Ylrak! We are so happy to know that Chris was really helpful and he was able to turn around your experience. Feel free to reach out if you have any other questions! We are always happy to do what we can to be of assistance.

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