Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Great experience from start to finish ! James Oh was so attentive, knowledgeable and professional. He made me feel confident that I was leaving my car in excellent hands. And they detailed the car beauti attentive, knowledgeable and professional. He made me feel confident that I was leaving my car in excellent hands. And they detailed the car beautifully...it was an unexpected addition to awesome repairs. 10 Stars 😊 More
Excellent service, I made an appointment but I came in a day early, they were busy but without hesitation figured out a way to take care of my car that day. Everyone was very nice and helpful. day early, they were busy but without hesitation figured out a way to take care of my car that day. Everyone was very nice and helpful. More
Lengthy time frame but a good experience. Memorial weekend and the store was very busy. Everyone was busy but very nice and we had a great experience with our sales rep and also the finance o Memorial weekend and the store was very busy. Everyone was busy but very nice and we had a great experience with our sales rep and also the finance officer. More
All went very well during this process. Briana was very helpful and professional. I’m very happy with my new Subaru. I would recommend this dealership in the future. helpful and professional. I’m very happy with my new Subaru. I would recommend this dealership in the future. More
Service and wonderful value Clear communication and a great deal on a new Subaru. Surprizing transparency to the financial details and in meeting the bureaucratic need of the st Clear communication and a great deal on a new Subaru. Surprizing transparency to the financial details and in meeting the bureaucratic need of the state. More
Great People to work with I have been going to this dealership since 2005. The work performed on my Outback during those years was always done to my satisfaction. My visit on M I have been going to this dealership since 2005. The work performed on my Outback during those years was always done to my satisfaction. My visit on May 20, 2020 was to buy a new Subaru Forester. More
Jorge, my service representative took my car on the spur of the moment. He serviced my car, answered all my questions, cleaned my car, was respectful of social distancing and returned my car before lunch. of the moment. He serviced my car, answered all my questions, cleaned my car, was respectful of social distancing and returned my car before lunch. I couldn’t be happier. He was very pleasant to work with. Pat D More
Great work and customer service! James Oh really was superb in handling my maintenance issues and our car’s clutch problems. First rate service and would highly recommend!!! superb in handling my maintenance issues and our car’s clutch problems. First rate service and would highly recommend!!! More
Service was completed quickly & for the estimated cost. Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfa Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfaction. More
There are many car dealerships within a 25 mile radius of my home, that had a particular used vehicle that I was looking for. The salesperson took additional pictures of the vehicle and texted them to me be my home, that had a particular used vehicle that I was looking for. The salesperson took additional pictures of the vehicle and texted them to me before I drove 80 miles to see the vehicle. I did not purchase the vehicle on my initial visit, however I purchased the vehicle the following week after I determined that this was a very fair offer. More