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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.5
631 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 631 reviews

December 31, 2024

I would recommend to make an appointment even for an oil change, you will save yourself at least an hour or more by doing so. More

by Jdot84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 02, 2025 -

Diablo Subaru of Walnut Creek responded

We appreciate your feedback at Diablo Subaru of Walnut Creek. Safe travels on the road ahead!

December 30, 2024

Excellent service and found the part to be under an extended warranty settlement which made things even better. More

by johnrinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Dec 30, 2024 -

Diablo Subaru of Walnut Creek responded

Johnrinne, we're delighted to hear that our team at Diablo Subaru of Walnut Creek provided excellent service and helped you with the warranty settlement. Thanks for sharing your experience!

December 30, 2024

Excellent service from Mason, thorough, friendly, competent. Service was completed timely, with a clear explanation. More

by stays72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Jeurgens
Dec 31, 2024 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Mason provided excellent service at Diablo Subaru of Walnut Creek! It's great to know everything was completed on time and explained clearly. Thank you for sharing your experience with us!

December 29, 2024

Kevien Dillard went beyond expected and took great care of my car and me, I am epecialy impressed since I brought my car in on the day before Christmas Eve with check engine lights on, I did not have an a More

by amyfirstman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevien Dillard
Dec 30, 2024 -

Diablo Subaru of Walnut Creek responded

Amy, we're delighted to hear that Kevin and the Diablo Subaru of Walnut Creek team provided such excellent service during your visit. It's great to know we could assist you promptly, especially around the holidays. Thank you for sharing your experience!

December 29, 2024

First visit under warranty. I was treated in a friendly, respectful and professional manner by Mason. I had a small alignment problem which was corrected without any problem. I More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 30, 2024 -

Diablo Subaru of Walnut Creek responded

Keith, we're glad to hear that Mason and the Diablo Subaru of Walnut Creek team provided you with a seamless service experience. Thank you for sharing your positive feedback! If there's anything else we can do for you, just let us know.

December 28, 2024

Great experience with Nicolas at Subaru Walnut Creek. He was nice, knowledgeable, courteous, and I recommend him. More

by negarhekmat888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas
Dec 30, 2024 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Nicolas provided you with a great experience at Diablo Subaru of Walnut Creek. Thank you for recommending him and our team!

December 28, 2024

Always very helpful and responsive to questions and concerns with vehicle. The team has always solved any problems, although minimal, and very friendly and helpful. Thank you! More

by kiddo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Dec 30, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Diablo Subaru of Walnut Creek has been helpful and responsive. We appreciate your support and look forward to assisting you in the future!

December 27, 2024

Dealer is responsive to my needs and explains everything completely. It is easy to get an appointment that fits into my schedule More

by jbtheone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Dec 27, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us! We're glad to hear that our team has been accommodating and thorough in meeting your vehicle's service needs. We appreciate your positive feedback, and we look forward to an opportunity to serve you again in the future!

December 26, 2024

Diablo Subaru always makes us feel like family. The first couple of times I came for service, I was on my way to or from somewhere and had my dog. He loved the warm welcome so much that I don’t dar More

by Trumansmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Dec 27, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that you and your furry friend feel like family at Diablo Subaru of Walnut Creek! It's wonderful knowing our team provides a welcoming experience for both you and your pup. Thanks for trusting us with your car's service needs!

December 24, 2024

Diablo Subaru has been very responsive to my needs. My Service Advisor, Mason Juergens, is outstanding. Can't say the same for Subaru America. Took them 3 week to approve a transmission replacement. T More

by lonretzloff
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Dec 26, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us. We're glad to hear that Mason and the Diablo Subaru of Walnut Creek team have been responsive to your needs. We appreciate your patience regarding the transmission replacement process and look forward to seeing you again soon!

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