DiFeo Kia

Service department is outstanding. They keep you informed of the progress of your vehicle and accurate of expected time to be completed. Matthew goes above and beyond to ensure your se They keep you informed of the progress of your vehicle and accurate of expected time to be completed. Matthew goes above and beyond to ensure your service is completed thoroughly. More

We purchased a certified 2021 Telluride here and it was by far the worst car buying experience of the 30+ cars I've purchased in my lifetime. They tried to tack on a $1695 certification charge, $299 vin et by far the worst car buying experience of the 30+ cars I've purchased in my lifetime. They tried to tack on a $1695 certification charge, $299 vin etching, and $695 doc fee all on top of the advertised price. After some negotiation, we agreed on price and made the 3 hour drive to come buy the car. Arrived and the car was covered in acid rain (they told me it went through "reconditioning"), had multiple scratches that were not disclosed, and the rear bumper valance was gashed. Mind you that they may be acceptable for a used lower price car, but not on a $42,000 certified pre-owned vehicle. The salesman (Joey) would not offer to fix any of it, and after almost walking out, the sales manager finally agreed to fix ONLY the rear valance. I also filled out the online credit application and Joey assured me that they should be able to match our credit union's interest rate. They came back 2-3% higher in interest, and because it was a Saturday, I couldn't arrange anything else. We ended up refinancing and leaving with the car, feeling utterly defeated and frustrated. I contacted Joey many times after the sale asking where our replacement parts were that they promised, only to be ghosted by him since we had already signed paperwork and he got the sale. The whole process was a nightmare from start to finish, so I would never recommend purchasing a vehicle here. More

My experience dealing with DiFeo Kia was a very satisfying experience! Getting information and scheduling an appointment with Maggie was very helpful! Sammy Chow was very attentive and careful list satisfying experience! Getting information and scheduling an appointment with Maggie was very helpful! Sammy Chow was very attentive and careful listened to my wishlist in purchasing a new vehicle. Sammy was patient when I was unsure after test driving a few models! Although Diafeo Kia did not have the model in stock they were able to search other dealers to find my first choice! I would definitely recommend this dealership More

Even on a busy day all involved in the purchase were professional and customer centric. Al the Salesman was professional and took the time needed answer all our questions. professional and customer centric. Al the Salesman was professional and took the time needed answer all our questions. More

Always makes the car buying process like perfection. Sammy Chow is the most detail oriented and customer focused rep you could ever deal with. Sammy Chow is the most detail oriented and customer focused rep you could ever deal with. More

We had a very positive experience with Al Angelo. He was knowledgeable and experienced. Everyone at the dealership was friendly and accommodating. Excited for my Kia Carnival. He was knowledgeable and experienced. Everyone at the dealership was friendly and accommodating. Excited for my Kia Carnival. More

Jen at Difeo Kia is so profession and helpful. It’s a pleasant experience getting my car serviced at Difeo Kia. Today, my daughter got a flat and this dealership helped us so much when another ne It’s a pleasant experience getting my car serviced at Difeo Kia. Today, my daughter got a flat and this dealership helped us so much when another nearby dealership wouldn’t. More

Sam was so helpful . He showed me all features and worked hard to get the bank approval. He showed me all features and worked hard to get the bank approval. More

Easy process! Gave me what I asked for and did not pressure me at all. Gave me what I asked for and did not pressure me at all. More

Initially bought an Optima from Freehold Kia 10 years ago and got screwed! Now needing a new car, because they’re closest, I went back to Freehold. Walked out within 5 minutes. Went right to Lakewood and was and got screwed! Now needing a new car, because they’re closest, I went back to Freehold. Walked out within 5 minutes. Went right to Lakewood and was immediately greeted by Sammy was was so happy and friendly and made all the difference. He seemed to work for us, getting us what we wanted out of the car and price. Everyone we interacted with with just nice, not sleazy at all. Difeo is earned my service! More