2,737 Reviews of Destination Kia - Service Center
Just a routine service visit, no complaints. Dona't made sure everything I mentioned or asked about when it came to the car and/or service was explained thoroughly. Much appreciated. In terms o Dona't made sure everything I mentioned or asked about when it came to the car and/or service was explained thoroughly. Much appreciated. In terms of the wait time, I don't mind if it goes a bit long. Would rather have the job done right than to be rushed out the door. Overall decent experience. More
Had to go back 3 times just for an appointment. 1st time I was never told they had shuttle service or I could have had my car done that day. 2nd time they found the problem and had to order it. Had 1st time I was never told they had shuttle service or I could have had my car done that day. 2nd time they found the problem and had to order it. Had to make a 3rd appointment at the tune of $800. Got the shuttle home. Got a call car was done. No way to get back. Shuttle never came to get me and service guy had no idea when he'd come. There is no communication. Now I have to find a ride to go get my car. And I WAS thinking of trading in. NOT WITH THEM! They lost my business. More
I had my first free 6 months service on my brand new SUV and it went fine. My only negative is my salesman didn't call me back when I had left a message on his phone a few weeks ago. and it went fine. My only negative is my salesman didn't call me back when I had left a message on his phone a few weeks ago. More
Great service and professional environment. I’ve been using Destination Kia for all car services for close to ten years and communication has always been great. Two cars later (from Destination I’ve been using Destination Kia for all car services for close to ten years and communication has always been great. Two cars later (from Destination), I’m always happy when Marshall is there to help as service advisor. Marshall is knowledgable, friendly, polite, and answers all of my many questions. More
Had an appointment for an oil change, tire rotation and NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addresse NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addressed me by my name. A friendly dealership. More
I always give a high rating because the employees alway beg for one or they get in trouble. I would like to be able to give upper management and the owner also a rating for this unfair survey. Mistakes hap beg for one or they get in trouble. I would like to be able to give upper management and the owner also a rating for this unfair survey. Mistakes happens…beginning with this survey. The service is always great and the employees are always friendly and helpful. Like any business mistakes do happens… like Destination KIA 10 points, 100% survey. More
Peopreal good no waiting the price is roght up to date on everything even recallsle are real nice customer service is everything even recallsle are real nice customer service is More
Prompt, courteous service. Technician was very knowledgeable and helpful in fixing issues I had with my vehicle. Would recommend this dealer. Technician was very knowledgeable and helpful in fixing issues I had with my vehicle. Would recommend this dealer. More