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Destination Kia - Service Center

Albany, NY

4.3
2,737 Reviews

2,737 Reviews of Destination Kia - Service Center

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February 06, 2024

By far the best customer service and all done in a timely fashion. Great business. More

by LAUNIKA.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
February 06, 2024

Just a routine service visit, no complaints. Dona't made sure everything I mentioned or asked about when it came to the car and/or service was explained thoroughly. Much appreciated. In terms o More

by ROBCRISAFULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
January 31, 2024

Had to go back 3 times just for an appointment. 1st time I was never told they had shuttle service or I could have had my car done that day. 2nd time they found the problem and had to order it. Had More

by xxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
January 26, 2024

I had my first free 6 months service on my brand new SUV and it went fine. My only negative is my salesman didn't call me back when I had left a message on his phone a few weeks ago. More

by happier08cast
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric in Service
January 18, 2024

Great service and professional environment. I’ve been using Destination Kia for all car services for close to ten years and communication has always been great. Two cars later (from Destination More

by audimatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Had an appointment for an oil change, tire rotation and NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addresse More

by cmink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Petramale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ruchalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

I always give a high rating because the employees alway beg for one or they get in trouble. I would like to be able to give upper management and the owner also a rating for this unfair survey. Mistakes hap More

by PH
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Donadio, Dona't Poirier Jr., Anthony Donato
December 27, 2023

Peopreal good no waiting the price is roght up to date on everything even recallsle are real nice customer service is More

by Babette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rousseau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dona't Poirier Jr.
December 27, 2023

It has excellent location very modern very clean with a outstanding customer, service, and staff More

by paolo0674pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
December 21, 2023

Prompt, courteous service. Technician was very knowledgeable and helpful in fixing issues I had with my vehicle. Would recommend this dealer. More

by Major
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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