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Destination Kia - Service Center

Albany, NY

4.5
2,715 Reviews

2,715 Reviews of Destination Kia - Service Center

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August 21, 2024

Daniqua was very helpful explaining the service to my car, she did a great job at explaining what services were being done on my car. She was also very kind and polite. More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniqua Farmer
August 17, 2024

Customer service was excellent Julio explain every question I had on top of that he pointed me to a nice comfortable area to sit More

by trelovelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
August 03, 2024

Marshall was very helpful in explaining my service issues with my car. He's very professional and answered any questions that I had. More

by J25Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Service agent was very helpful, he explained all aspects of my service very well and the work was completed ahead of the projected time. More

by NSDONALDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
July 21, 2024

As always- my car is serviced every three months- I my 2016 KIA Sportage- receives a thorough evaluation of needs. Marshall Blakes is always respectful of my concerns and updates me regularly while I am More

by santoreann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

All employees were friendly professional and very helpful. This was the easiest dealership visit I ever had, I’m very pleased More

by maga1r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Almindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Donato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dona't Poirier Jr.
June 10, 2024

Fast and easy! Great communication and service. Easy to book on line. Loyal for several years More

by 133am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

In for recall. Not in stock. We waited 2 1/2 hours before they told us it wasn’t in stock. So unacceptable. More

by grannysparky
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Burnell
May 13, 2024

I was very disappointed at the lack of Kia parts available to fix my warranteed wheel sensor issue as it took over 2 weeks to get the parts. After a little over a week they offered me a loaner car w More

by ktiernan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
May 10, 2024

Fantastic service team. Advisor kept me updated throughout The process with status updates. Everything was 100% More

by Dmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Almindo , Dona't Poirier Jr.