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Destination Kia - Service Center

Albany, NY

4.5
2,715 Reviews

2,715 Reviews of Destination Kia - Service Center

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October 01, 2013

This place is great. The location is perfect and their service is wonderful. I just had my 30,000 mile service and my car runs perfectly after. They are a little expensive compared to other places and dea More

by andra3321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2013 -

Destination Kia responded

We are so glad you had a good experience with our service department! Thank you for your business and we look forward to seeing you at your next appointment.

September 19, 2013

Will is a very calm and comfortable person to speak to. I Will is a very calm and comfortable person to speak to. I just stopped in for an oil change, and just had back surgery 2 months prior. I really didn More

by phr001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Killeen
Sep 20, 2013 -

Destination Kia responded

Thank you so much for your kind words. We really take pride in our customer service and think Will is a great asset to our dealership. Thank you for giving us the opportunity to earn your business. We look forward to seeing you at your next service appointment and hope you feel better soon.

September 12, 2013

I was very happy to receive a free service appointment for my new car. The waiting area was nice and roomy and the employee was very professional and friendly. More

by jpasquali
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hart
Sep 12, 2013 -

Destination Kia responded

Thank you! We do take pride in our customer service and are so glad that you noticed!

September 12, 2013

Very friendlyand helpfull and met all of my needs. I was there for service and was offered a up grade for a small amount to my payment. Love my Soul veryhappywith my service. More

by Maddyandtoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. Braun
Sep 12, 2013 -

Destination Kia responded

We are so Happy you love your new Soul! Congrats!

September 12, 2013

Had my first Comp. Service . Waiting open , bright , clean and inviting. Very happy with my experience . My care was left as clean as i had it. Will definitely recommend to others. More

by Maddyandtoni
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 13, 2013 -

Destination Kia responded

Thank you so much for trying out our service center. We look forward to seeing you at your next appointment.

September 12, 2013

I was very please with the service I received when I brought my Suzuki Kizashi in for an oil change, tire rotation, and NYS inspection. The service advisor was very friendly and accommodating, and the More

by lpdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 13, 2013 -

Destination Kia responded

Thank you for making Destination KIA your service center. We really appreciate your business and look forward to seeing you in another 5k :)

September 08, 2013

In capital region we are having only few good dealers that we can count and on 760 Central Avenue Kia (before was Suzuki) was and I believe is one of them. Unfortunately (may be this is my own personal p More

by faisalnet5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown (a lady from Service Dept)
Jun 12, 2014 -

Destination Kia responded

Hello. My name is Rebecca I am the Customer Relations Manager with Destination KIA. We have been trying to contact you. I would like to help get this situation rectified as quickly as possible for you. I spoke with my Service Manager and he would like to contact you directly. Feel free to contact me at 518.482.0500 ext 2115 or by email at rtaylor@sdnetwork.com

August 30, 2013

Just moved to the area and had a service call regarding a Manufacturers Recall. Alex checked me in reviewed the work to be performed and showed me to the customer waiting area. The work was completed quick More

by Dave125pow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2013 -

Destination Kia responded

Thank you for your kind words. I am so glad your visit with us was a great one. We appreciate your business and thank you for choosing us! Welcome to the capital region! If you need any tips on local restaurants just let us know! :) UPSTATENYTIP #1 buy tall snow boots and a warm winter coat!

August 25, 2013

did not explain that everything was ok just came out with bill and didn*t say anything about the service.th wrong sticker was put on windshield. it says next service is 76000 miles.we only have 16000 o More

by willy66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 03, 2013

My appointment was timely. I was kept informed on the status of my truck as i waited. the waiting area was clean and confortable. Service personal were helpfull and friendly. More

by williambook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2013 -

Destination Kia responded

Thank you for your review. Our service department can get very busy and we always do try to keep our service customer informed as much as possible. Thank you for noticing and great Job Alex!

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