Destination Kia - Service Center

Excellent Service Rick (Service Advisor) did an excellent job keeping me informed about my car repair while I waited and provided me with a comprehensive list of other Rick (Service Advisor) did an excellent job keeping me informed about my car repair while I waited and provided me with a comprehensive list of other items I would need to monitor and/or fix. He later arranged for a convenient follow up appointment for additional work and loaner. Leo (mechanic) was knowledgeable and answered all of my questions during the visual inspection of the work that he would be doing on my vehicle. I know the job he had to do wasn't easy, and I appreciate the care he took to do it right. Brakes have never felt better! Thank you for the excellent repair work and service. More

Never go there I went there because I had my engine light on, two days after it got fixed it went back on again. I went to get fixed after calling for an appointment I went there because I had my engine light on, two days after it got fixed it went back on again. I went to get fixed after calling for an appointment and ken who was very rude and told me I don't have an appointment and they are very busy and his tech called in sick and they are fully booked so I have to come back although they have a lot of appointments online. I will never go there and I will never buy kia again so I don't have to deal with. More

sharon king/ service Sean in Service walked me through what I needed versus what I thought I needed and saved me time and money, Thanks for the great service. Sean in Service walked me through what I needed versus what I thought I needed and saved me time and money, Thanks for the great service. More

Excellent Service I had the pleasure of dealing with Rich Grugan (LEX) for my service visit on 6/28/14. I have a 2013 Kia optima and it is my second one. This dealers I had the pleasure of dealing with Rich Grugan (LEX) for my service visit on 6/28/14. I have a 2013 Kia optima and it is my second one. This dealership provides exceptional service. Rich explained everything to me properly and advised of upcoming service to watch out for. Additionally, he had my car washed and it looked brand new when it was picked up. Keep the good work! More

Great service! I pulled right into the service drive-thru for an oil change and was greeted immediately upon entering. Very efficient and friendly and before long my I pulled right into the service drive-thru for an oil change and was greeted immediately upon entering. Very efficient and friendly and before long my car was ready! Very nice waiting area and great service overall. More

Great customer service I was met by Rick before I entered the dealership. He introduced himself in a very friendly and professional manner. He inquired as to the reason for I was met by Rick before I entered the dealership. He introduced himself in a very friendly and professional manner. He inquired as to the reason for my visit. I told him it was my first service. He promptly told me what was going to take place and there would be no charge for this service. I was actually 15 minutes early but I was taken in right away. I was there for approx. 35 minutes and was on my way. Since I was pressed for time I had to decline the free car wash that was offered. More

Happy! Greeted quickly, clean facility and friendly staff. Work on the vehicle was completely explained and future maintenance was explained. Would recommen Greeted quickly, clean facility and friendly staff. Work on the vehicle was completely explained and future maintenance was explained. Would recommend Destination Kia to others. More

Great Service Great service when I visited Kia Destination to bring in my Optima for maintenance service. I was quickly checked in and my car was brought in immedia Great service when I visited Kia Destination to bring in my Optima for maintenance service. I was quickly checked in and my car was brought in immediately. I only had to wait 45 minutes and my car was also washed. Thanks. More

Very Good Service I had to bring my two-month old Kia Optima SX Turbo, with 3,500 miles, in for service unexpectedly for what turned out to be a problem with two of the I had to bring my two-month old Kia Optima SX Turbo, with 3,500 miles, in for service unexpectedly for what turned out to be a problem with two of the spark plugs. While it was going to be there, I arranged for an oil change and tire rotation. When I checked in for my service appointment, I was advised that I would have to pay $49.99 for the oil change and tire rotation as the first service is free--at 5,000 miles. I would have thought that since my brand new car already had to be there for a problem, they would have done the "complimentary" service at that time. They did do the service, but not for free. I did have to pay the $49.99 special price. I thought it was odd that they wouldn't do the "complimentary" service since I already had to be there for a problem. Other than that, service was great. More