2,715 Reviews of Destination Kia - Service Center
They went out of their way to resolve our issue. The service dept was very efficient. The service dept was very efficient. More
They need to answer thier phone. I wanted to add a remote starter to my car but I couldn't get anybody to answer the phone or call me back. I wanted to add a remote starter to my car but I couldn't get anybody to answer the phone or call me back. More
Dealer and its employees make easy to have your car serviced. Dealership is clean and comfortable . serviced. Dealership is clean and comfortable . More
As others have mentioned communication is seriously lacking. Voicemails & emails (their preferred method of communication) were unreturned while my vehicle was in service. lacking. Voicemails & emails (their preferred method of communication) were unreturned while my vehicle was in service. More
Appointment completed as scheduled. Wait time as promised. Feedback re: vehicle offered during process. Billing completed promptly and accurately. Wait time as promised. Feedback re: vehicle offered during process. Billing completed promptly and accurately. More
My first experience was not good. My car was in for 2 recalls and a check engine light and I called numerous times and finally got a call from the service manager. Then I pick up my c My car was in for 2 recalls and a check engine light and I called numerous times and finally got a call from the service manager. Then I pick up my car and it broke down the next day. I called and spoke with Branden and he took care of the problem so Branden I appreciate your help. More
Happy with the service I received on my Kia soul that needed the catalytic converter replaced. It took a few days, but they also provided me with a free rental. Benjamin was very helpful and friendly and needed the catalytic converter replaced. It took a few days, but they also provided me with a free rental. Benjamin was very helpful and friendly and explained everything. More
Satisfied with service performed. Only issue was with communication as to how long service would take. Overall I still rate service 5 star. Only issue was with communication as to how long service would take. Overall I still rate service 5 star. More
This dealership really cares about the customer and community! Quick, detailed responses, excellent communication with everyone I encountered! community! Quick, detailed responses, excellent communication with everyone I encountered! More