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Desoto CDJR - Service Center

Arcadia, FL

4.5
89 Reviews

89 Reviews of Desoto CDJR - Service Center

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June 22, 2021

Great customer service during this visit. Checked for any issues. More

by kayceemays.km
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joanna Gaitan, Matt Kratzer, Bill Insinga, Chuck Lilly, Chris Hernandez, Shawn Barney, Tyler Jackson
Jun 24, 2021 -

Desoto CDJR responded

Desoto knows service! We keep your auto investment paying dividends for you for years! Thank you for the good review!

June 18, 2021

Chris has a great personality and made the process so easy! Will be coming back now for future services. Also, Clint is amazing!! Will be coming back to buy a new vehicle when ready! More

by Aimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Slaggy, Chris Hernandez
Jun 19, 2021 -

Desoto CDJR responded

Many thanks, Aimee! Easy is the only way we do what we do at Desoto -- we're glad that you noticed! From Clint and Chris -- all the Desoto folks - we appreciate your patronage!

June 16, 2021

Staff was very friendly! Wait time was reasonable. Took my vehicle in for an oil change and found the price to be fair as well. More

by romeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 19, 2021 -

Desoto CDJR responded

The three "Fs" - Friendly, Fast, Fair! That's our Desoto! Thank you!

June 16, 2021

My Service Advisor was Gregg. He always takes good care of me and my MKX. My wait is minimal. He is very knowledgeable and a great guy. More

by halelynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Barney, Tim Kratzer
Jun 19, 2021 -

Desoto CDJR responded

We sure do like five-stars on our reviews! It means we've earned it! Thank you so much and see you soon!

June 15, 2021

The attendant was super friendly and handsome too! My car was done in the time they had said it would be done. Super fast!! Bye More

by TERRY3522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Jun 19, 2021 -

Desoto CDJR responded

It's not too often when a car dealership is confused for a dating service -- ha! But, seriously, here at Desoto, good customer service is something we strive to earn every day! Thank you, Terry....

June 12, 2021

Love coming here for service. Thanks for helping me out. I appreciate how friendly everyone is. I always feel recognized here. Look forward to next service. More

by mcbear3471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 19, 2021 -

Desoto CDJR responded

We have dentists calling here to ask our secret to having customers want to come in for service! It's no secret at all -- it's all about people treating other people like people! We are always happy to help! Thank you, very much!

June 11, 2021

This was my first time having my oil changed here it was super fast, convenient, easy. Highly recommend to anyone! Give Mr. Chris a raise!! More

by jmacario24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Jun 19, 2021 -

Desoto CDJR responded

This is the Desoto difference! We want you to be happy every time! And -- we already gave Chris a raise.... We replaced his desk chair with a stool! Thank you for your kind review.... See you again, soon!

June 10, 2021

Great visit. Went in for a service. They were quick and efficient. Greg was awesome and very helpful. I will definitely be back. I am a long time customer and have never been disappointed. More

by bwcoker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bechtold
Jun 19, 2021 -

Desoto CDJR responded

We live and die by our repeat business. Now, more than ever, we appreciate your continuing trust in our family dealership! Many thanks!

June 09, 2021

Great service, staff is friendly and always accommodating. Miguel is the Jeep guru and always does an excellent job. I drive from Punta Gorda to have my Jeep serviced there and is worth the ext More

by sabinfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lilly
Jun 10, 2021 -

Desoto CDJR responded

Miguel really knows his Jeeps! He goes the extra mile to make it worth you driving the extra miles! Many thanks!

June 09, 2021

Outstanding service from beginning to end. Nice to have them so close to home (5 miles). Highly recommended on just about any make vehicle. Will be back More

by thuntbmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez, Shawn Barney, Tyler Jackson
Jun 10, 2021 -

Desoto CDJR responded

Hi neighbor! Thanks for the 5-star recommendation and high praise! We look forward to seeing you again!

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