Desert Toyota

I felt very comfortable during the entire process. The dealership was very clean and salesmen were very helpful and attentive. I never felt rushed, I was given as much time as I needed. Sean was extremel dealership was very clean and salesmen were very helpful and attentive. I never felt rushed, I was given as much time as I needed. Sean was extremely knowledgeable of the vehicle. Discussed all of my questions and concerns and even offered an alternative vehicle that I might possibly be interested in. Was NOT rushed and listened with real concern! Al explained all the paperwork thoroughly and offered an extended warranty that I was comfortable with. Operating systems were explained thoroughly and even restated that the booklets are of tremendous assistance, in case I can't remember a particular function. All aspects of the audio/visual system were explained. Although a little overwhelming, the functions, features and controls were explained in detail. More

I just want to take a moment to say that Inka was completely charming and very easy to deal with.Inka went to some lengths to help us find exactly what we were looking for. Throughout our transaction completely charming and very easy to deal with.Inka went to some lengths to help us find exactly what we were looking for. Throughout our transaction, Inka was polite and friendly. I hope to give Inka some recognition for his excellent work. More

I was greeted promptly and the vehicle intake area was immaculate. My service rep Erin came out to greet me immediately and within 5 minutes I was escorted to the waiting room. My service advisor had ma immaculate. My service rep Erin came out to greet me immediately and within 5 minutes I was escorted to the waiting room. My service advisor had made careful notes about the previous service on my car during our initial phone contact. She had all the information at hand and knew exactly what I needed to have done. I was pleased that the work on my car was performed in less time than I expected. More

I have purchased 3 different vehicles from this dealership. Everyone is really nice when you are buying something but not so much when you bring something in to sell. I had a beautiful 2011 Tundr dealership. Everyone is really nice when you are buying something but not so much when you bring something in to sell. I had a beautiful 2011 Tundra crew max with super low miles and had a for sale sign on it when I was getting the oil changed. The used car manager wanted to make me a deal. I had nothing better to do so I heard him out. He actually made me an offer that was really good. In the end it was a bold faced lie and offered me $2,800 less than what he originally said. I obviously declined and left quite upset. I went back the next day to voice my frustration with the whole situation. I was very cool about it and let them know that I didn't appreciate the way they were doing business and also that I had been a customer there for a long time. I asked if they wanted to try again. Unfortunately the GM had just left for a week so I had to wait for him to get back. A week later I called and they offered me a little more so the next day I went in. Go figure that the internet was down and they said they couldn't proceed until it was fixed. ok, so I left and came back the next day. What do they tell me??? Oh, we don't want it anymore!!! Talk about wasting my time! I couldn't believe the BS that these people spit out of their mouth. I will never bring my business anywhere near them again. I suggest you do the same. I went straight over to Precision Toyota and guess what...... they were super straight forward, offered me more for the truck and handed me a check!!! Night and day! Precision is they way to go. No hassle or lies. More

I have had to have several things done to my car. One was extremely time consuming. I needed the entire roof disassembeled as well as the front seat taken out etc. Desert Toyota gave me a free rental car a extremely time consuming. I needed the entire roof disassembeled as well as the front seat taken out etc. Desert Toyota gave me a free rental car and fixed the noise that was coming from the roof. Everything was done on time as promised. Driving my car now is a wonderful experience. It is truly quiet, I cannot hear other cars or the road when I am driving with the windows up. I thought they could never put the car back together again. They did, and did a beautiful job. More

Maggie really knew her stuff about the car. She was really helpful, but not at all pushy. At no time did she make us feel like she was pressuring us to buy a car, but just there to help us. I also appr really helpful, but not at all pushy. At no time did she make us feel like she was pressuring us to buy a car, but just there to help us. I also appreciated that she never told us to turn on the radio on the test drive so that we couldn't hear the sounds of the car and the cabin noise. We had been to several other dealerships and test drove a few other cars, and it was not a comfortable experience due to the high-pressure sales attitude. We bought from Toyota not only because it was a great product, but because Maggie treated us like people, not just consumers, and made us feel really comfortable. In short, she's awesome. More

I had been in a car accident and my vehicle was rendered a total loss. I was reluctantly looking for a car to replace the one I lost in the accident. I really felt that our Salesperson (Justin Boese) truly a total loss. I was reluctantly looking for a car to replace the one I lost in the accident. I really felt that our Salesperson (Justin Boese) truly cared about what I purchased and made every effort to find a vehicle I was going to love again. He listened to our needs and went above and beyond to accommodate us. I was impressed that he took the time to bring a vehicle we were potentially interested in from your outside lot and pulled it inside the facility for our comfort rather than letting us shiver outside in the cold night. More

I met the mechanic ALLEN. He told me what was wrong with my truck and howhe had taken his time to fix all the things that were wrong. I had a belt on the front seat of the truck and they called to see if Al my truck and howhe had taken his time to fix all the things that were wrong. I had a belt on the front seat of the truck and they called to see if Allen could put that on for me. I was truly appreciative. I will ask for him next service for my truck. I feel he will get to know me and my truck. He was very nice and knowledgable. More

Tami Rumler, the service rep. is truly outstanding. The work is always done right and the car was washed and ready ahead of time. There is a comfortable waiting area with free coffee and a very good snack work is always done right and the car was washed and ready ahead of time. There is a comfortable waiting area with free coffee and a very good snack bar, I ordered a breakfast burrito that was excellent. More

All the service for my 2012 Prius as well as the 2010 Prius that I previously owned has been done by Desert Toyota. The experience has always been excellent during this time. The work is always done wit Prius that I previously owned has been done by Desert Toyota. The experience has always been excellent during this time. The work is always done without delay and to a high quality standard thanks to Erin Dean and the service technicians. More