Desert Toyota
Tucson, AZ
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Professional and Pleasant Experience at Desert Toyota My Wife and I were reading our Subscription Magazine of Consumer Reports and found an advertisement regarding Toyotas. We went to Desert Toyota and w My Wife and I were reading our Subscription Magazine of Consumer Reports and found an advertisement regarding Toyotas. We went to Desert Toyota and were welcomed by Friendly Sales Staff "Bones" and later"Geoff Batz" who were both very Professional all the way through our purchase of our Rav4' We take this opportunity to thank thank you for the tin of fresh baked Chocolate Chip Cookies they are delicious. More
Fixed the old and found us the new! My wife and I needed an additional vehicle since our daughter's car broke down and from the get go, the staff at Desert Toyota assisted us in making i My wife and I needed an additional vehicle since our daughter's car broke down and from the get go, the staff at Desert Toyota assisted us in making it happen quickly! Dennis and our service technician Curtis helped us with broken down vehicle and hooked us up with Jeff Batz who found a vehicle that we wanted quickly and at a great price.The staff in the sales dept.also assisted us with the rest of the purchase process with enthusiasm, courtesy and professionalism! They took us through the process of buying not a pre-owned Rav4 and even provided us with snacks. The staff at Desert Toyota made the whole car buying experience so much more enjoyable for us due to their sincere and friendly efforts in meeting our needs at such short notice. I have been a customer at Desert Toyota for over 20 years and plan to be for many years to come! More
Another great experience at Desert Toyota! Another Great experience with the service department and Tami Rumler. It was very professional, delivered a head of time, could not ask for anything Another Great experience with the service department and Tami Rumler. It was very professional, delivered a head of time, could not ask for anything better! More
"I finally have a great car!" I have walked and taken buses for nearly three years. One day, I emailed Desert Toyota about checking out their cars. I got a call from Desert Toyota I have walked and taken buses for nearly three years. One day, I emailed Desert Toyota about checking out their cars. I got a call from Desert Toyota the following day, so I went to see what vehicles they had. I met Micky who introduced me to Immanuel Leyva (sales person). Immanuel helped me search for a used car, first, and then helped me test drive some new ones. I fell in love with a 2016 Scion I-A. From the time I walked in until I left the dealership, every person I encountered was kind and courteous to me. I even had hot dogs and soda while I waited for the paperwork. I am definitely a very satisfied customer. Thank you, Desert Toyota. I didn't expect to get such a great car! More
Desert Toyota I initially spoke with Juan Lopez. Speaking with him gave me a feel of the place and an idea of what kind of people I would be dealing with. A week l I initially spoke with Juan Lopez. Speaking with him gave me a feel of the place and an idea of what kind of people I would be dealing with. A week later I decided I would trade my car in. I filled out an application and got a call the following morning from Rolando (Juan was off that day). Long story short, Juan and the financing specialist (his name escapes me right now) went the extra mile. More
All around a great experience. I recently visited Desert Toyota. I was looking for a used car.I pulled in the lot there I met Rudy Rosales{sales person}.From the start he did not p I recently visited Desert Toyota. I was looking for a used car.I pulled in the lot there I met Rudy Rosales{sales person}.From the start he did not pressure me.He listened to my concerns and he assured me that he will do his best that fits my budget.I got to tell u Rudy was fantastic, he went above and beyond for me n put me in a 2014 CAMRY SE.This was a great experience, not once was a haggled by managers n Rudy.If u r looking for a great deal n experience, Rudy Rosales is your guy. I also want say Sean Replinger my finance manager was also fantastic.If u purchased a car before this part of the deal can ugly cause of all the extras fees r thrown in at this point. Sean made it easy n comfortable experience. He explained everything that I signed n always asked if I had any questions or concerns. More
Ease of Purchase I recently purchased a 2015 Toyota Tacoma from Desert and must say that they were outstanding to deal with. They actually listened to my needs/wants I recently purchased a 2015 Toyota Tacoma from Desert and must say that they were outstanding to deal with. They actually listened to my needs/wants and since they did not have an exact match on the lot, worked to upgrade me into a great looking truck for the price I wanted to stay at--even gave me what I wanted for my trade! I highly recommend Desert and Mark Castel DeOro and the team there to anyone looking for a vehicle. More
Desert Toyota I had a lovely experience with these guys. After going to a number of dealerships and being baited/switched, yanked around, etc...I finally met called I had a lovely experience with these guys. After going to a number of dealerships and being baited/switched, yanked around, etc...I finally met called these guys. I went in and Estevan my sales guy was very nice. I was treated like a person, there was no pressure to add things to my car package that I didn't want. I was sold the car at a fair price and everything went smoothly, the customer service was impeccable and I was able to purchase my very first car hassle and stress free. Best dealer in the Tucson area. More
Surprising Day ! Went to Desert Toyota and was greeted by Stan Derricotte .He has such great customer Service skills and very nice . He listened to our needs and wen Went to Desert Toyota and was greeted by Stan Derricotte .He has such great customer Service skills and very nice . He listened to our needs and went beyond that. We drove away in our 2015 Toyota Tundra . All of the staff acknowledged us and were very nice . I will give Stan and other employees a 10+ for customer service and recommend them . The cookies are the bomb! Thank you Desert Toyota Charlsie Delgado & Benny H More
10+ Experience I had nothing but a 10+ experience with the service folks at Desert Toyota. Early last month, I was visiting family in Tucson and an emergency came u I had nothing but a 10+ experience with the service folks at Desert Toyota. Early last month, I was visiting family in Tucson and an emergency came up with my Prius that needed quick attention before I headed home out-of-state. Everyone that I dealt with in the service section was professional, friendly, and earnest in trying to get me back on the road as quickly as possible. Special thanks to Matt who made special efforts to make me and my elderly Mom comfortable during our wait. More

