Desert Toyota
Tucson, AZ
Filter Reviews by Keyword
By Type
Showing 457 reviews
Kind, respectable, soft spoken sales man Jesus was a very kind, respectable, soft spoken gentleman .... He would always ask me if i was ok and offered me water. he was wonderful all the way a Jesus was a very kind, respectable, soft spoken gentleman .... He would always ask me if i was ok and offered me water. he was wonderful all the way around. i would do business with jesus, again. jesus was kind enough to explain everything to me and even set up the phone system with my cell phone. bless his heart... very nice and enjoyable man More
Long time customer I have been a long time customer of this dealership and Dennis Schurman is Service Advisor since 2006. He has always been professional, offered me dis I have been a long time customer of this dealership and Dennis Schurman is Service Advisor since 2006. He has always been professional, offered me discounts if available and worked with the time I needed to bring my car in on Saturday which is best for me. Dennis has always demonstrated a friendly demeanor and exemplary professionalism since I met him in 2006. When i had my Toyota 4 Runner , Toyota Spyder and now Toyota Venza he has always made me feel welcome and worked with me in getting me the best deal within my budget. More
He made sure we were happy. He made sure that our APR was where it needed to be and that we where happy. Exsplained all the extra warranty's and protection plans very well. I all He made sure that our APR was where it needed to be and that we where happy. Exsplained all the extra warranty's and protection plans very well. I allso got the gap insurance and add. warranty. More
VERY KNOWLEDGEABLE Very knowledgeable about the hybrid and how it performs and was very helpful in explaining it to me. Offered to answer any questions I may have in the Very knowledgeable about the hybrid and how it performs and was very helpful in explaining it to me. Offered to answer any questions I may have in the future and provided his phone numbers where I could contact him. More
Exceptional! Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Des Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Desert Toyota instead of going elsewhere. The waiting area at Desert is really exceptional - I was able to bring my laptop and log in and work while waiting for my vehicle. Great design! More
Genuine Sean was genuinely interested in my desires for the right vehicle at the right price and provided clear information with no smokescreens. This made th Sean was genuinely interested in my desires for the right vehicle at the right price and provided clear information with no smokescreens. This made the transaction hassle free. Sean's personality and rapid responses, along with a very generous deal made this experience all I had hoped for. More
It's like a new dealership! Seriously, we have stopped by Desert Toyota for a number of different vehicle purchases and every time we left annoyed or disenchanted. I don't know i Seriously, we have stopped by Desert Toyota for a number of different vehicle purchases and every time we left annoyed or disenchanted. I don't know if they changed managers or practices but this was one of the best buying experiences ever. I felt their prices were higher than others at first but they called back and asked how they could earn my business. I asked them to match prices and they did. I walked in to sign papers and there wants any switching of the deal, no magic add ons that suddenly show up, and the level of professionalism by all staff members was refreshing. More
Don't do it Very bad used car tag team sales approach. Deceptive. They will lie to you. Not very receptive to questions especially concerning the carfax. AVOID AV Very bad used car tag team sales approach. Deceptive. They will lie to you. Not very receptive to questions especially concerning the carfax. AVOID AVOID More
Desert Toyota has the best facilities Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. with Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. within the Service lobby area. I can read my book or watch one of the televisions while I wait. It is far nicer than any other Service Department where I have been before. More
Very helpful I was impressed by Victor Davis from the first moment he approached us. I noticed he was eating lunch when my husband and I walked past him; Victor im I was impressed by Victor Davis from the first moment he approached us. I noticed he was eating lunch when my husband and I walked past him; Victor immediately left his lunch and asked if could assist us with anything. Even though it was very warm outside, he did not mind taking us out for a test drive on a couple of models. More