Desert Toyota
Tucson, AZ
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Our superior rating of Desert Toyota is due to the above and beyond customer service that we received from Nate McCarthy. After I called the dealership, we initially interacted via text, which was very conv and beyond customer service that we received from Nate McCarthy. After I called the dealership, we initially interacted via text, which was very convenient. Nate then offered to rearrange his schedule so that I could go to look at some cars that very same day. Nate made an excellent first impression. He is super chill. To me, that is an especially refreshing quality in this particular situation. In addition to his awesome personality, Nate is also extremely knowledgeable about everything Toyota - and beyond! He patiently showed me lots of options and competently answered all of my questions. Nate has an ideal demeanor for what he does. There was zero pressure. He presented the facts and then allowed me time for reflection and follow up, which enabled me to feel completely comfortable with my decision. I absolutely LOVE my new car!!! I give my very highest recommendation to Nate at Desert Toyota and sincerely thank him for keeping it real! More
Russell Crawford was awesome and so helpful! He diligently searched the inventory to find the perfect car based on our needs. He was low pressure, friendly, and kept us updated on the availabl He diligently searched the inventory to find the perfect car based on our needs. He was low pressure, friendly, and kept us updated on the available inventory. Go see Russell if you’re in the market for a Toyota! More
Russell Crawford did a very nice job for me. I began this transaction on the internet, and he was responsive an minimized my time actually in the dealership. Freddie Solano made the actual pur I began this transaction on the internet, and he was responsive an minimized my time actually in the dealership. Freddie Solano made the actual purchase transaction process as painless as possible. More
Wesley was very kind, personable, and patient. He explained everything and never pressured for information or sale. He was excellent at follow-up and answering questions. The experience was the be He explained everything and never pressured for information or sale. He was excellent at follow-up and answering questions. The experience was the best I ever had at dealership. More
Well I will say that the salesman was very pleasant to work with, the manager was fine as well. I wasn’t treated poorly, although they did offer a very lowball offer for my vehicle trade in the beginning. work with, the manager was fine as well. I wasn’t treated poorly, although they did offer a very lowball offer for my vehicle trade in the beginning. That’s just par for the course. In the end, I believe I got a decent deal in my new Land Crusier. The only other thing I will add is that it was disappointing as I had a total of one new Land Crusier to chose from. Also, there were no 4 Runners available, and I didn’t see any Rav 4. It looked like they had 3-4 Tacomas, and maybe 2-3 Corollas. The lot was pretty bare except for a few used vehicles. The customer service was good. Finance was friendly and not pushy on selling me added products which I appreciated. I would return in the future. More
Mauricio in sales and Adrianna in finance are very detailed oriented and customer service focused. Explained vehicle functions in detail and each step of the process. Made the process as easy as pos detailed oriented and customer service focused. Explained vehicle functions in detail and each step of the process. Made the process as easy as possible. Thanks!!! More

