Desert Toyota
Tucson, AZ
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truly loyal desert toyota customers daniel is full of charm and interest. he stayed with us thru the entire purchase, made sure our questions and concerns were satisfied. we highly comme daniel is full of charm and interest. he stayed with us thru the entire purchase, made sure our questions and concerns were satisfied. we highly commend him --and toyota management for the customer service they provide;l that alone is enough to make us truly loyal desert toyota customers. thank you so much for your attention to customer satisfaction. More
no waiting There was no waiting at the time we came in so was able to speak with our service advisor immediately. Kevin pulled our records up immediately and wa There was no waiting at the time we came in so was able to speak with our service advisor immediately. Kevin pulled our records up immediately and was able to get my car in for an oil change without any additional wait. We were on our way within an hour and the car had also been washed. More
Exceptional each time I've been there. Erin has been exceptional each time I've been there. I get taken promptly, and results of tests are always explained to me in a courteous, clear manne Erin has been exceptional each time I've been there. I get taken promptly, and results of tests are always explained to me in a courteous, clear manner. This was for a dead battery. It was late in day. I was assured someone would be there for me. Sigh of relief! I was taken right away. I had a 15 minute wait. And everything was taken care of. More
Felt like the bait and switch routine Looking for newer preowned.... Worked with Robert, as well as the manager, and felt really confused by the time we left. Once interested in car, were Looking for newer preowned.... Worked with Robert, as well as the manager, and felt really confused by the time we left. Once interested in car, were told price on listed on car was wrong - that price was really $2000 more than the sticker. Then given an estimate of $1500 for our trade (which they hadn't seen) and we later saw online trade in estimate for $2200, and when noted the numbers seemed lower than said, found out they were only offering $500 for the vehicle once they deducted all these fees to get it ready to sell - even tho the sales person said it would be going to auction? Found out the price they were offering for the fairly new preowned was HIGHER than the same vehicle NEW online at Precision...and other Toyota Dealerships. Long story short - I can not in good recommend them - felt way too shady, disorganized, and confusing! More
Very friendly and professional. Tim Bowman was a very knowledgeable, courteous, and professional salesman to us. We never felt pressured by him to purchase the vehicle, which made th Tim Bowman was a very knowledgeable, courteous, and professional salesman to us. We never felt pressured by him to purchase the vehicle, which made the entire purchase very enjoyable. He thoroughly listened to our needs and requests and quickly jumped to action to make them come true for us when he went out of his way to get the exact Camry model from Sierra Vista, AZ. Very friendly and professional. All our paperwork were accomplished in a reasonable time considering our children were using his office as a playroom. Even after the purchase, Tim followed up with us regularly to see if there were anything else we need. By far, Tim’s service and commitment during our visits to Toyota solidified our trusts and confidence in Toyota. More
very knowledgeable and supportive Tim was great. He was very knowledgeable and supportive. Great sense of humor. I really enjoyed working with him. I can't remember his name, I'm very Tim was great. He was very knowledgeable and supportive. Great sense of humor. I really enjoyed working with him. I can't remember his name, I'm very bad with names, but the person I worked with in Finance was very friendly and helpful. All of the staff at Desert Toyota are wonderful. I thought everything was fair and I was very pleased with the 0% financing that Toyota offers along with the 2 years of routine maintenance. More
Nothing less than OUTSTANDING Tami is the best. Everytime I walk in, she is ready to assist. For the past 12 years she has been there for me. My experiences with her in the service Tami is the best. Everytime I walk in, she is ready to assist. For the past 12 years she has been there for me. My experiences with her in the service department have been nothing less than OUTSTANDING. My kudos to Desert Toyota and staff. Keep up the awesome performance. More
What, no latte?? :) (Love this dealership!) Erin is very helpful, efficient, easy to work with and willing to do a little extra which I really appreciate. I also appreciate the waiting room - p Erin is very helpful, efficient, easy to work with and willing to do a little extra which I really appreciate. I also appreciate the waiting room - pleasant, good wifi, plugs nearby, food purchase option. Would be nice to have a cappaccino / latte option :) More
Excellent customer service. Joe is an individual with the highest level of professionalism and honesty. His approach to the sale eliminated any concerns we had and made for an en Joe is an individual with the highest level of professionalism and honesty. His approach to the sale eliminated any concerns we had and made for an enjoyable experience. He truly made a life long customer out of us and we look forward to buying our next vehicle with him as soon as possible. Desert Toyota exemplifies what a car dealerships should be and treats you as a person rather than a number or dollar symbol. More
Amazing!! It was amazing!!! He made the whole car buying experience super easy and was so knowledgeable in every aspects of the vehicle. All my questions, email It was amazing!!! He made the whole car buying experience super easy and was so knowledgeable in every aspects of the vehicle. All my questions, emails, phone call were always answered very quickly, he put my mind at ease every step of the way ensuring me that I was making the right decision. He definitely changed the whole concept of car buying experience from a negative to a positive. With all this said, I would definitely recommend him and the staff to all my friends and family to Desert Toyota without hesitation! More