Desert Toyota
Tucson, AZ
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Desert Toyota I initially spoke with Juan Lopez. Speaking with him gave me a feel of the place and an idea of what kind of people I would be dealing with. A week l I initially spoke with Juan Lopez. Speaking with him gave me a feel of the place and an idea of what kind of people I would be dealing with. A week later I decided I would trade my car in. I filled out an application and got a call the following morning from Rolando (Juan was off that day). Long story short, Juan and the financing specialist (his name escapes me right now) went the extra mile. More
All around a great experience. I recently visited Desert Toyota. I was looking for a used car.I pulled in the lot there I met Rudy Rosales{sales person}.From the start he did not p I recently visited Desert Toyota. I was looking for a used car.I pulled in the lot there I met Rudy Rosales{sales person}.From the start he did not pressure me.He listened to my concerns and he assured me that he will do his best that fits my budget.I got to tell u Rudy was fantastic, he went above and beyond for me n put me in a 2014 CAMRY SE.This was a great experience, not once was a haggled by managers n Rudy.If u r looking for a great deal n experience, Rudy Rosales is your guy. I also want say Sean Replinger my finance manager was also fantastic.If u purchased a car before this part of the deal can ugly cause of all the extras fees r thrown in at this point. Sean made it easy n comfortable experience. He explained everything that I signed n always asked if I had any questions or concerns. More
Ease of Purchase I recently purchased a 2015 Toyota Tacoma from Desert and must say that they were outstanding to deal with. They actually listened to my needs/wants I recently purchased a 2015 Toyota Tacoma from Desert and must say that they were outstanding to deal with. They actually listened to my needs/wants and since they did not have an exact match on the lot, worked to upgrade me into a great looking truck for the price I wanted to stay at--even gave me what I wanted for my trade! I highly recommend Desert and Mark Castel DeOro and the team there to anyone looking for a vehicle. More
Desert Toyota I had a lovely experience with these guys. After going to a number of dealerships and being baited/switched, yanked around, etc...I finally met called I had a lovely experience with these guys. After going to a number of dealerships and being baited/switched, yanked around, etc...I finally met called these guys. I went in and Estevan my sales guy was very nice. I was treated like a person, there was no pressure to add things to my car package that I didn't want. I was sold the car at a fair price and everything went smoothly, the customer service was impeccable and I was able to purchase my very first car hassle and stress free. Best dealer in the Tucson area. More
Surprising Day ! Went to Desert Toyota and was greeted by Stan Derricotte .He has such great customer Service skills and very nice . He listened to our needs and wen Went to Desert Toyota and was greeted by Stan Derricotte .He has such great customer Service skills and very nice . He listened to our needs and went beyond that. We drove away in our 2015 Toyota Tundra . All of the staff acknowledged us and were very nice . I will give Stan and other employees a 10+ for customer service and recommend them . The cookies are the bomb! Thank you Desert Toyota Charlsie Delgado & Benny H More
10+ Experience I had nothing but a 10+ experience with the service folks at Desert Toyota. Early last month, I was visiting family in Tucson and an emergency came u I had nothing but a 10+ experience with the service folks at Desert Toyota. Early last month, I was visiting family in Tucson and an emergency came up with my Prius that needed quick attention before I headed home out-of-state. Everyone that I dealt with in the service section was professional, friendly, and earnest in trying to get me back on the road as quickly as possible. Special thanks to Matt who made special efforts to make me and my elderly Mom comfortable during our wait. More
GREAT EXPERINECE I had a great experince buying my tacoma. Helped by Nicole Hicks, and her manager Tim, Tim's manger, and Greg at Financial dept. I started with a hond I had a great experince buying my tacoma. Helped by Nicole Hicks, and her manager Tim, Tim's manger, and Greg at Financial dept. I started with a honda trade, than after decided not to trade my car, still got the best deal in my tacoma purchase. every person was very profesional, patience, and helpful. Nicole went and got my Tacoma from Phoenix. vehicle was at tucson in less than 24 hrs. after the purchase; Nicole got my car cleaned, walked me through the car's specs, made the necessary steps to make sure my phone inf was loaded in the car's electronics, took me in a drive test before signing my financial docs. She and Greg were vary patience with my Husband. ( my husband is something special when buying a car) I would recomend everybody to visit TOYOTA DESERT in their next Vehicle purchase. More
Great rate, great term Mike and the dealership were able to get me into a Toyota Corolla S plus at a great rate and term. The guy in F&I was funny and quick with the paper w Mike and the dealership were able to get me into a Toyota Corolla S plus at a great rate and term. The guy in F&I was funny and quick with the paper work overall I love my new corolla and desert did a great job. More
Great service Gilbert and the dealership were able to get me into a scion tc at a great rate and term. The guy in F&I was quick with the paper work overall I love m Gilbert and the dealership were able to get me into a scion tc at a great rate and term. The guy in F&I was quick with the paper work overall I love my new scion everyone did a great job More
Desert Toyota is a wonderful place to purchase a vehicle From the time I call to make an appointment till the time I'm driving out the service is excellent and warm and caring. Natasha, the customer care ad From the time I call to make an appointment till the time I'm driving out the service is excellent and warm and caring. Natasha, the customer care advisor is extremely professional and yet very personable. Desert Toyota is a wonderful place to purchase a vehicle and I should know because I have been here since 1999, and wouldn't go anywhere else. More