Desert Toyota

Above and beyond David Watts really helped us with our sale. He went above and beyond to make our sale perfect. We appreciate everything he did for us. David Watts really helped us with our sale. He went above and beyond to make our sale perfect. We appreciate everything he did for us. More

My experience with Desert Toyota was awesome! They sold me a new 4Runner below any other dealer's price, briefly showed me around, and then finalized the deal in 30 minutes. If you are looking fo They sold me a new 4Runner below any other dealer's price, briefly showed me around, and then finalized the deal in 30 minutes. If you are looking for an awesome deal on a new car, call Desert. More

Excellent Customer Service Dave Wyatt was extremely helpful during our car buying process. He made the entire process an enjoyable experience. He was very good. I would recommen Dave Wyatt was extremely helpful during our car buying process. He made the entire process an enjoyable experience. He was very good. I would recommend this dealership to everyone who wants an affordable Toyota in the Tucson area. More

Worst car buying experience of my life! I went to Desert Toyota in search of a reliable used vehicle. As soon as I agreed to a purchase the customer service immediately dropped from a 10 to I went to Desert Toyota in search of a reliable used vehicle. As soon as I agreed to a purchase the customer service immediately dropped from a 10 to a zero. I had issues with the vehicle that I wanted addressed before I signed the contract. The sales representative pushed my concerns off on the sales manager, who then passed the buck to the finance department. The finance manager gave me a " We Owe " for the repairs that were needed. I scheduled a service appointment and was informed that the dealership would not honor their promise to repair my vehicle. I have been back and forth from sales manager to finance manager to general manager. All of whom have told me they were going to call me back and never have. I have already made my first payment and still don't have my license plates. My temp tag expires in 2 days. Every time I call or go into the dealership I am astounded by the rude treatment I recieve, and the sheer incompetence of the staff overall. They make it quite apparent that it is not their problem and they do not care. I would give this dealership zero stars if I could. More

Good service! Good service at Desert Toyota! They have shuttles to drop you home, and have good waiting place, free Wi-Fi, and the sevice was good! Good service at Desert Toyota! They have shuttles to drop you home, and have good waiting place, free Wi-Fi, and the sevice was good! More

Terrible service - incompetent Service center has system where they assign you some "specialist". I was assigned 19 kid that doesn't know anything. They replaced my combination mete Service center has system where they assign you some "specialist". I was assigned 19 kid that doesn't know anything. They replaced my combination meter. Get back car and odometer reads 299k miles. It had less than 100k when I brought it in. Gas tank completely empty. Clock is two hours off. It takes 30 minutes on hold. 3 messages and finally demanding to speak to manager to get them on the phone. They put someone else's meter in my car. Another 30 min drive back. Sit in service center for 2 more hours. They fix it. Manager never once leaves his office to talk to me. I have to twist the arm of the 19 year old kid to get him to offer a free $100 oil change next time I come in. I spend $100 for an oil change there instead of quick lube because they are supposedly the most knowledgable to fix my car. Obviously though they are just as incompetent. Just as indifferent about happy customers as anyone else. Obviously can't expect competence or better service regardless of how much more I pay. More

Quite knowledgable and friendly Great experience! Tami was quite knowledgable and friendly. Service was speedy and it's good to know that these people work on Toyotas all day every Great experience! Tami was quite knowledgable and friendly. Service was speedy and it's good to know that these people work on Toyotas all day every day. My Corolla needed a new starter and I was in and out in 1.5 hours. Runs like a top! More

FIRST CLASS My SUV died, and I wanted a car with great mileage. I had rented a Corolla, and my mechanic said it was the most reliable car I could purchase. I al My SUV died, and I wanted a car with great mileage. I had rented a Corolla, and my mechanic said it was the most reliable car I could purchase. I also had a limited budget, not having a vehicle to trade in. PJ Martinez assisted me. I knew he wouldn't being making much on a 20K vehicle purchase, but he treated me as if I was buying a high end vehcile(I was never pressured to purchase more than I could afford, never asked for more $$$, never asked to purchase a service agreement or warranty). Desert found me the exact vehicle I wanted, at the exact payment and price I wanted. I pulled up to the dealership with dread (this was my 5th new car purchase), remembering my other purchase experiences. I was beyond surprised at how ENJOYABLE the process was. I can't recommend them enough. They are truly beyond FIRST CLASS. More

I might drive to Desert Toyota for all my service. Bought my Toyota Corolla in Gilbert (where I live) and have had it serviced at the dealer ever since. The car started to shake and three months (and o Bought my Toyota Corolla in Gilbert (where I live) and have had it serviced at the dealer ever since. The car started to shake and three months (and over $1K) later they still hadn't diagnosed the problem. Drove down to Tucson to visit family and they identified the problem in less than 2 hours and had it fixed in less than 24 hours. On top of that, they were amazingly thoughtful and kind while I was there. Every single person I encountered was friendly and helpful. More

FORGOT TO SEND IN OUR REGISTRATION? Purchased used Toyota van on 5/4/2016, registration papers, license plate not received until called and complained on 6/14/16, then came to pick up, d Purchased used Toyota van on 5/4/2016, registration papers, license plate not received until called and complained on 6/14/16, then came to pick up, date transferred 6/14/16, so they just did it. Tried to charge $500,00 more at final sign contract. More