Desert Toyota

Excellent !!!! Excellent service, knowledgable and very polite salesmen. The showroom is so clean, a pleasure to be there.We had no problem getting the Toyota, Camr Excellent service, knowledgable and very polite salesmen. The showroom is so clean, a pleasure to be there.We had no problem getting the Toyota, Camry we went for. More

Unhappy with the way things have been handled I won't say that this dealership is totally bad because they did help me in some ways. I purchased a 2015 mazda 3 from the with 51,899 miles on it. Af I won't say that this dealership is totally bad because they did help me in some ways. I purchased a 2015 mazda 3 from the with 51,899 miles on it. After all the warranties that I may have signed for , but never was explained about, I paid over 25,ooo dollars for it. I initially was drawn into the dealership because I had my eyes set on a 2015 corolla! I test drove it and everything, but after running my credit they said I didnt qualify. Out of nowhere they bring me a mazda 2015 and I was questioning how I would afford this since it looked way nicer. The sales guy was just like, some models run cheaper. I am a first time car buyer and I explained to the sales guy that I was sick and tired of my parents cars just breaking down all the time. Well, 5 months later the car breaks down due to sludge in the engine and they(mazda jim click, because toyota said they couldn't inspect the car because it wasnt their product) said I would need to pay 6000 for a new motor. I know that i missed one oil change, but I got an oil change prior to it breaking down and still sludge was all in the valve ports. I found out some information regarding my cars history, maybe things toyota should have told me before selling me this car. Also, my dad was vaccuming my car one day and he said that mud just kept coming up. the car came from Fayetteville, NC and we are thinking it was an unreported flood car. Toyota refused to give me a car fax because they said they wanted to protect their privacy and mine. Prior to asking for one, I already purchased a car fax because I wanted to see if they would be honest and helpful. The costumer reputations manager is very limited on what she can do since every time I call her or have dealt with her she has to speak to someone else.I am still left with an 18,000 loan and I refuse to pay 6,000 on top of that for a new motor. Midas did the oil change and they said that all the fluids were dirty and that the struts need to be replaced. I was willing to see how much that would all cost me and the guy said that this car isn't even worth it and told me I should talk to a lawyer. I have advised people at work not to go here unless they do their research. I cant totally blame them for what has happened, because I should have done my research and not be so overwhelmed with joy for being able to purchase a car. I was very easy to deal with as the sales rep said. More

New Toy Purchase When we bought our new Toyota the staff were friendly, helpful, and patient with all our questions throughout our decision-making process. They were When we bought our new Toyota the staff were friendly, helpful, and patient with all our questions throughout our decision-making process. They were not pushy or appearing to be playing sales games with us. The facility was very clean and nice, and the paperwork signing was a breeze. Chris was an awesome salesperson, and we would highly recommend him and Desert Toyota. More

2019 RAV4 Casey Muse was a professional young man that took the time to understand what I wanted in a vehicle. He was patient and answered all of my questions a Casey Muse was a professional young man that took the time to understand what I wanted in a vehicle. He was patient and answered all of my questions and made entire process enjoyable. More

The overall experience at Desert Toyota was a good one The staff at Desert Toyota is friendly and knowledgeable. We secured our own financing and Geoff the salesperson and Mike, finance contact were very a The staff at Desert Toyota is friendly and knowledgeable. We secured our own financing and Geoff the salesperson and Mike, finance contact were very accommodating and prompt in providing information requested by the lender. The process was very streamlined and efficient. There was a slight delay in receiving the vehicle. However, the sales manager Gilbert was gracious in contacting me as soon as it arrived. I would certainly recommend Desert Toyota to others in my sphere of influence. More

Buying a New Car Raj and Bob were such huge helps in finding me my perfect first new car. I couldn’t be happier with my experience with them and everyone else at Deser Raj and Bob were such huge helps in finding me my perfect first new car. I couldn’t be happier with my experience with them and everyone else at Desert Toyota! More

Great dealership and fantastic customer service! My experience at Desert Toyota was a very pleasant one. No pushy sales people. The staff at this dealership really cares about taking care of the cus My experience at Desert Toyota was a very pleasant one. No pushy sales people. The staff at this dealership really cares about taking care of the customers and go out of their way to make sure that they are satisfied and get the best deal. I highly recommend this dealership to anybody looking for a great Toyota and customer service unlike no other! More

Great Experience as always I took my 10 year old Matrix in for minor service and was treated very well. I had a breakfast burrito in their service waiting area while I waited th I took my 10 year old Matrix in for minor service and was treated very well. I had a breakfast burrito in their service waiting area while I waited then I decided to browse the new car lot. I really liked the new style and features of the 2019 Rav 4 and was looking at them when I was approached by Robin. He was very cordial and showed me the features and I was impressed with both the vehicle and his demeanor & non pressure approach. As it turned out, I ended up leasing a 2019 RAV 4 LE and trading in the Matrix. The entire experience was pleasant and I felt I was treated with respect and did not feel pressured in anyway. He and his Manager bent over backwards to fit in the costs with my budget and I could not be happier with my purchase. Kudos to the entire Desert Toyota team for making my new car purchase a great experience. More

Excellent visit I asked my sevice writer, Erin, who I should see about a new car. She recommended Geoff and I was totally impressed the way he treated me and he sold I asked my sevice writer, Erin, who I should see about a new car. She recommended Geoff and I was totally impressed the way he treated me and he sold me my new 4Runner. More

Asked Questions; Got Answers I came in for my final service/maintenance appointment for my 2017 leased Corolla, I questioned Quincey to find out about the cost of a lease car nex I came in for my final service/maintenance appointment for my 2017 leased Corolla, I questioned Quincey to find out about the cost of a lease car next year; he brought me the answer and offered me alternatives. In my discussion with him and Martin I decided I wanted to buy instead of lease next year. I am very happy with the 2019 Corolla that I have purchased, for all the assistance in decision making I received from Quincey and Martin and Casey was very helpful in setting me up with my brand new car. The entire process went smoothly and I am fully satisfied. More