Desert Toyota
Tucson, AZ
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Freddy Solano We thoroughly enjoyed our experience at Desert Toyota!! Sales rep Freddy Solano was knowledgeable, patient, friendly, and made us feel special. He t We thoroughly enjoyed our experience at Desert Toyota!! Sales rep Freddy Solano was knowledgeable, patient, friendly, and made us feel special. He took the time to be sure we were familiar with the vehicle before we left, so we had a very pleasant trip home. We are extremely happy with the vehicle. We will definitely recommend Mr. Solano and Desert Toyota to our friends. Respectfully, Steve Rich More
Kevin Hicks I have been going to Desert Toyota for over 10 years to get my vehicles serviced. I just purchased my second car from them. I have worked with a lo I have been going to Desert Toyota for over 10 years to get my vehicles serviced. I just purchased my second car from them. I have worked with a lot of car salesmen over the years, and I can honestly say that Kevin was my favorite. No pressure, easy going, thoughtful, and helpful. Kevin is super pleasant, honest, and friendly. And, of course, he was able to find exactly the car we wanted. This was the first new car my wife and I purchased in over 15 years. Frankly, we did a lot of looking around and research and could have bought our car from any Toyota dealership. After six months or so of looking around, we chose to work with Kevin because he seemed like the right person. And we are really happy with both our sales person and our vehicle. Thanks Kevin! Geir Hundal, Tucson, AZ More
Gilbert Suarez Most kind & patient salesman I have dealt with at Toyota. Listened to me & took into consideration my disabilities. Tim Bowman who facilitated financi Most kind & patient salesman I have dealt with at Toyota. Listened to me & took into consideration my disabilities. Tim Bowman who facilitated financing was excellent. More
Great experience, great staff. The process from beginning to end was painless. I never felt like I was given the run around. The entire staff was great. I definitely recommend this The process from beginning to end was painless. I never felt like I was given the run around. The entire staff was great. I definitely recommend this dealership. More
2018 Toyota Tundra Purchase This purchase was a great experience and Enrique was very helpful in making this deal happen. I'll definitely recommend him to our friends and family This purchase was a great experience and Enrique was very helpful in making this deal happen. I'll definitely recommend him to our friends and family More
David Kenner sales rep was great! David Kenner was very helpful in helping me lease a car at Desert Toyota. He was conversive, yet efficient. He was interested in my wants and needs an David Kenner was very helpful in helping me lease a car at Desert Toyota. He was conversive, yet efficient. He was interested in my wants and needs and had a good relationship with the finance personnel. A great experience. More
Sales Rep Tony Vondell was undependable,and rude. Sales Rep Tony Vondell negotiated on behalf of Desert Toyota to purchase my aunt's 2017 RAV4. He agreed to bring a Desert Toyota cashier's check, pic Sales Rep Tony Vondell negotiated on behalf of Desert Toyota to purchase my aunt's 2017 RAV4. He agreed to bring a Desert Toyota cashier's check, pick up the car at my aunt's house' and drive the car back to the dealership. He did this 3 times and was a no-show all 3 times. On Sat June 23, 2018, the last agreed upon appointment date, he once again did not show up and this time did not even have the decency to call to advise he was not coming. That was so rude and unprofessional. More
Awesome buying experience thru Costco Auto Program It is always stressful for us going to a car dealership so we decided to try the Costco Auto program which a friend had recommended. This by far was It is always stressful for us going to a car dealership so we decided to try the Costco Auto program which a friend had recommended. This by far was the easiest car buying experience we have ever had. We contacted Costco online and were then contacted very timely by Enrique Duran, the Costco consultant. The process went extreely smoothly. We felt we were treated honestly, with no pressure. Everyone we came in contact with was very professional and pleasant and they all actually made ythe who experience pleasant and fun. Enrique was very knowledge about the product and listened to our needs. We have already told several of our friends and family members about our experience and would definitely recommend Desert Toyota and especially Enrique, Luis, Manny in Finance and Eduardo the new car sales manager. They were all a pleasure to work with. More
Sad Because I Was Hoping For A Better Experience When looking for a Sienna Minivan, we ended up with a used car because they did not have Siennas. I was charged a higher price than quoted at first, a When looking for a Sienna Minivan, we ended up with a used car because they did not have Siennas. I was charged a higher price than quoted at first, and some pressure was placed on me when I asked for a lower price. More
Brake actuator recall Purchased car from desert Toyota and shortly after the brake actuator failed, a $1700 part plus 5 hours labor. There was a recall warranty extension t Purchased car from desert Toyota and shortly after the brake actuator failed, a $1700 part plus 5 hours labor. There was a recall warranty extension that ended only a few months prior that was specifically for that part. They would do nothing for me but say “sorry” Pretty sad especially when it concerns something as important as the brake system More