
Desert Toyota
Tucson, AZ
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Friendly staff and very clean! The sales man was very nice and his positive attitude and general knowledge of multiple subjects helped pass the time. I went in for a tire repair and ended up leasing a ne nice and his positive attitude and general knowledge of multiple subjects helped pass the time. I went in for a tire repair and ended up leasing a new car! More
Everyone is professional and courteous. Jose Bustillos has awesome follow up skills and always kept me posted on the status of my new car. Happy. has awesome follow up skills and always kept me posted on the status of my new car. Happy. More
Always friendly and helpful! This is the 2nd vehicle we have gotten with them in less than a year! Very happy with the service we have gotten. have gotten with them in less than a year! Very happy with the service we have gotten. More
Outstanding car acquisition experience! Jared Castaneda was professional, very knowledgeable, and super responsive to requests. He knew the car features inside and out. I was lucky that the vehicle I wan was professional, very knowledgeable, and super responsive to requests. He knew the car features inside and out. I was lucky that the vehicle I wanted just came in on a transport truck. He worked tirelessly to see that it was prepped and ready for delivery in just a few hours. His boss (Casey?) was a fantastic resource to help me acquire the vehicle I wanted. 4th vehicle I acquired from Desert Toyota in 11 years, and I'll be back to buy again. Thanks for delivering a great experience. More
We backed out of our ongoing holding pattern with Toyota yesterday and walked away from the new car that we may or may not have ever received. It wasn't because of the holding pattern. That's irritating, bu yesterday and walked away from the new car that we may or may not have ever received. It wasn't because of the holding pattern. That's irritating, but that's every car manufacturer and car dealership right now. It was because of the sadly stereotypical mind games, gotchas, and requested information that wasn't being communicated to us. Perhaps some day car dealerships will figure out that they might actually attract and retain customers by straightforward communication rather than driving them away by the mind games and xxxxxxxx. So we walked away, drove down the road a few miles to the Honda dealership, and bought the Honda equivalent of the Toyota we chose not to buy. The sales guy we interacted with was refreshingly straightforward, just as he was two and half months ago when we started this process. We should have listened to our inner xxxxxxxx Detector meters (which were screaming as the needle on the BD graph pegged into the red) when we were at the Toyota dealer instead of opting for a couple more minor features that we really don't care about that much. More
Jose Bustillos is a very straight forward sales rep. He takes care of you and is very responsive. I highly recommend Desert Toyota and Jose Bustillos. takes care of you and is very responsive. I highly recommend Desert Toyota and Jose Bustillos. More
Very nice fast and excellent serviceVery clear helpful Very nice fast and excellent service Very clear helpful and always looking for answer all my doubts Very nice fast and excellent service Very clear helpful and always looking for answer all my doubts More
Great experience Anthony was a big help We would buy another car from Desert Toyota. Staff was very helpful and Professional Car meets are expectations another car from Desert Toyota. Staff was very helpful and Professional Car meets are expectations More
During this pandemic and chip shortage, Gilbert S from Desert Toyota had pulled through for me and helped me reserve a Tacoma in time. I gave him the exact model and specs and he listened to every detail Desert Toyota had pulled through for me and helped me reserve a Tacoma in time. I gave him the exact model and specs and he listened to every detail I wanted. He is very professional and polite to my wife and I during the process. After receiving my Tacoma, the finance office was quick and efficient during the purchasing. Again, Desert Toyota listen to what I wanted while ordering and purchasing the Tacoma. I will definitely be purchasing another vehicle later on from Gilbert and Desert Toyota. More