
Desert Toyota
Tucson, AZ
Filter Reviews by Keyword
By Type
Showing 479 reviews
The dealership made our buying experience excellent! Freddie and Adrianna went above and beyond our expectations. I feel confident in our new vehicle purchase and any future needs with Desert Toyota. I Freddie and Adrianna went above and beyond our expectations. I feel confident in our new vehicle purchase and any future needs with Desert Toyota. I will highly recommend them to everyone! More
I called Atticus Brown from out of state before coming to Tucson to get help with truck recommendations. He sent me info and had some trucks waiting for met to inspect when we arrived. Communication was by t Tucson to get help with truck recommendations. He sent me info and had some trucks waiting for met to inspect when we arrived. Communication was by text and the whole process was effortless and vey convenient. The Desert Toyota team behind him was great as well. I highly recommend this dealership. More
Cody was on his A game, off the charts great, a wealth of Toyota information. I look forward to seeing the continued quality of expertise and management to help keep me on the road with my new Amazing Tacoma Toyota information. I look forward to seeing the continued quality of expertise and management to help keep me on the road with my new Amazing Tacoma! Thanks for all you do to keep the customer happy😊 More
Went to Desert Toyota on October 7th to cancel a Vehicle Service Agreement, submitted cancellation form and was told there was nothing further I needed to do. Six weeks later, refund still not credited to Service Agreement, submitted cancellation form and was told there was nothing further I needed to do. Six weeks later, refund still not credited to my account. Called Toyota Financial Services and was told refund was issued on October 21st but was sent to Desert Toyota not credited to my loan. Called and spoke to financial manager named Mike, extremely nice and helpful, verified that the agreement was canceled and verified that there was an error on the part of the dealership and that it was processed incorrectly. He apologized and said the refund should be credited to my loan in a few days. Five days later, still no credit to my account. I did my part when is Desert Toyota going to do their part and fix their error? More
Moses was extremely helpful, instrumental during my recent purchase of a new Tacoma. From the test drive to showing me the tech points he was very professional, made sure I understood everything, answ recent purchase of a new Tacoma. From the test drive to showing me the tech points he was very professional, made sure I understood everything, answered all my questions. More
I took my 2019 Avalon in for a oil change and a spray coating, I bought the car new at this dealer ship, never had a problem… until yesterday, I made the appointment a week ahead of time they offered ME coating, I bought the car new at this dealer ship, never had a problem… until yesterday, I made the appointment a week ahead of time they offered ME the choices of time and day, 10 am Monday, so I get there and they tell me it will take about 2 hours ok a little long.I left 4 /12 hours latter… what a xxxx show I’ve never seen anything like this and then they tried to tell it was my fault for not making the appointment earlier WHAT the times were offered to me I picked one due never have experienced such incompetent business in my life, I’m sure the owners of this business answer to some one and.believe me I will be talking to them today… More
Very satisfied my truck purchase. The whole process went very smoothly. The staff was very friendly and helpful. I would highly recommend them to anybody very smoothly. The staff was very friendly and helpful. I would highly recommend them to anybody More