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Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 287 reviews
Service Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. More
Service Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. More
Worst experience ever Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit 100 points! Went in yesterday to meet with TDI settlement representative. Was there for 2 hours before they realized they shipped my car I just traded in somewhere else. Unreal! There is zero accountability and they do not care about you. Nothing has been done to make amends for the horrible treatment I've received the last few months. My family has bought 3 new cars in the last 7 months and I fully regret it now. Stay away!! More
LOOOVE! I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there with the expectation of purchasing a car. I really didn't even think i could own an audi! Steve Clark was very professional and did everything he could to help me! He dedicated his time to me and he as well as his team at audi made my dreams come true! Not only with helping me get financed but with getting me a low APR and with payments i can afford. This location and everyone in it really make me feel welcomed and important and like family! I highly recommend this location. More
VERY POOR SERVICE! This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a ph This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a phone call to Audi of America (1-800-253-2834). Audi of America got the dealer contact on phone, confirmed part availability and then transferred me directly so I was able to make the repair appointment. It would have been nice to just make a phone call to,the Audi RM and get this done the first time! I also drive an S5 Cabriolet in Canada and our Audi dealer there is much more responsive..... More
rude, sell cars with wheels that last 10,000 miles sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales pe sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales personal to inform buyers that tires last such a short time acccording them so buyer beware don"t buy audi (remember the mid 1980's) buy a vw which owns audi and buy a jetta or buy any other car brand More
Poor service once they have your money I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive. Once I got there, the execution was very poor and they were less interested in my well being. Perhaps because Jaguar is the lowest cost of the cars they sell, they definitely do not make you feel like a valued customer. Their poor logistics cost me an extra day (I flew out there and had to spend the night and the entire next day waiting), they didn't have time to go over any of the vehicle's features with me (though they made me sign something that said they did). By far the worst luxury car dealership experience I've had. Thankfully, they will not be the dealer I have the long-term service relationship with. More
Pleasant and professional I Love my car!!! The brand basically sells it self. I just purchased my third Audi from Rancho Mirage, and I can't say enough good things about the sa I Love my car!!! The brand basically sells it self. I just purchased my third Audi from Rancho Mirage, and I can't say enough good things about the sales and service staff. I am not an "easy sell", and they have always gone beyond my expectations. It's refreshing to buy a car from a dealer that is enthusiastic and knowledgeable about their product, Thanks, keep up the good work guys! More
FIRST RATE! Kaetlyn Boone was outstanding. Couldn't have been more accommodating or knowledgable about wonderful lineup of vehicles. A true pro! My new Jag XJL Kaetlyn Boone was outstanding. Couldn't have been more accommodating or knowledgable about wonderful lineup of vehicles. A true pro! My new Jag XJL is my "forever car" and dealership. Thank you! More
AWESOME I am a personal assistant and I had to take my employer's Rover in for service. Chad was fantastic, totally professional, friendly and helpful. He exp I am a personal assistant and I had to take my employer's Rover in for service. Chad was fantastic, totally professional, friendly and helpful. He explained everything in detail and gave me a free rental car so I could get back to work. The lobby is great and everyone I came across went out of their way to be helpful and friendly! Thanks everyone! More