Desert European Motorcars

Worst experience ever Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit 100 points! Went in yesterday to meet with TDI settlement representative. Was there for 2 hours before they realized they shipped my car I just traded in somewhere else. Unreal! There is zero accountability and they do not care about you. Nothing has been done to make amends for the horrible treatment I've received the last few months. My family has bought 3 new cars in the last 7 months and I fully regret it now. Stay away!! More

LOOOVE! I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there with the expectation of purchasing a car. I really didn't even think i could own an audi! Steve Clark was very professional and did everything he could to help me! He dedicated his time to me and he as well as his team at audi made my dreams come true! Not only with helping me get financed but with getting me a low APR and with payments i can afford. This location and everyone in it really make me feel welcomed and important and like family! I highly recommend this location. More

VERY POOR SERVICE! This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a ph This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a phone call to Audi of America (1-800-253-2834). Audi of America got the dealer contact on phone, confirmed part availability and then transferred me directly so I was able to make the repair appointment. It would have been nice to just make a phone call to,the Audi RM and get this done the first time! I also drive an S5 Cabriolet in Canada and our Audi dealer there is much more responsive..... More

rude, sell cars with wheels that last 10,000 miles sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales pe sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales personal to inform buyers that tires last such a short time acccording them so buyer beware don"t buy audi (remember the mid 1980's) buy a vw which owns audi and buy a jetta or buy any other car brand More

Poor service once they have your money I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive. Once I got there, the execution was very poor and they were less interested in my well being. Perhaps because Jaguar is the lowest cost of the cars they sell, they definitely do not make you feel like a valued customer. Their poor logistics cost me an extra day (I flew out there and had to spend the night and the entire next day waiting), they didn't have time to go over any of the vehicle's features with me (though they made me sign something that said they did). By far the worst luxury car dealership experience I've had. Thankfully, they will not be the dealer I have the long-term service relationship with. More

Pleasant and professional I Love my car!!! The brand basically sells it self. I just purchased my third Audi from Rancho Mirage, and I can't say enough good things about the sa I Love my car!!! The brand basically sells it self. I just purchased my third Audi from Rancho Mirage, and I can't say enough good things about the sales and service staff. I am not an "easy sell", and they have always gone beyond my expectations. It's refreshing to buy a car from a dealer that is enthusiastic and knowledgeable about their product, Thanks, keep up the good work guys! More

FIRST RATE! Kaetlyn Boone was outstanding. Couldn't have been more accommodating or knowledgable about wonderful lineup of vehicles. A true pro! My new Jag XJL Kaetlyn Boone was outstanding. Couldn't have been more accommodating or knowledgable about wonderful lineup of vehicles. A true pro! My new Jag XJL is my "forever car" and dealership. Thank you! More

AWESOME I am a personal assistant and I had to take my employer's Rover in for service. Chad was fantastic, totally professional, friendly and helpful. He exp I am a personal assistant and I had to take my employer's Rover in for service. Chad was fantastic, totally professional, friendly and helpful. He explained everything in detail and gave me a free rental car so I could get back to work. The lobby is great and everyone I came across went out of their way to be helpful and friendly! Thanks everyone! More

Go to Walter's Audi instead. Although this dealership has some of the best salesmen... (Thomas Moscato)... Your "Audi Experience" soon vanishes in the finance office. We were lo Although this dealership has some of the best salesmen... (Thomas Moscato)... Your "Audi Experience" soon vanishes in the finance office. We were loyal Audi customers (still love the product), but are not loyal to Rancho Mirage Audi. First buying experience was wonderful. Second was ruined by finance manager changing numbers after agreeing on price. Third time had same finance officer who tried to mess with numbers again, didn't properly fill out information correctly, and later tried to refund less on a trade we had. What an insult! They were making a bunch of profit off of trade and sale, yet he was going to screw us over even more. Never Again!!! Goodbye Rancho Mirage Audi! Hello Walter's Audi. More

Great Experience Based upon the reviews here, I almost didn't buy a car from them - particularly since I live on the other side of the country. However, I checked som Based upon the reviews here, I almost didn't buy a car from them - particularly since I live on the other side of the country. However, I checked some other sources and one of the local German car repair shops and they were much more positive. My salesman, Mike Jackson, was upfront with me and we quickly negotiated a price. We handled most of the deal remotely. I flew in to test drive the car and finalize the paperwork. I was out of the dealership in less than 90 minutes. They told me an out of state title would take 3-6 weeks and they overnighted to me in 3 weeks. I didn't have any problems registering the car in my state. Overall, it was one of my best car buying experiences. More