Dennis Sneed Ford

My wife and I visited this dealership, to look at a couple of vehicles we had seen online. We test drove one of them, with a salesman, then returned to the dealer and parked at the front door. We wer couple of vehicles we had seen online. We test drove one of them, with a salesman, then returned to the dealer and parked at the front door. We were standing by the vehicle looking it over a bit and Dennis Sneed walked up and started talking. We told him we were from Overland Park and he immediately started bad-mouthing Bob Allen Ford, saying he had worked there for years and they somehow did him wrong, so he left to start his own dealership. This was the first red flag that should have sent me on my way -- bad-mouthing the competition is a sleazy tactic. He brought this up completely out of the blue -- we hadn't even been to Bob Allen. For some reason, we went ahead and bought the vehicle and had to return a couple of days later to pick it up -- why? I don't know -- they certainly don't do any type of cleaning/detailing as you would expect from a reputable dealer. The car was still filthy and, as others have mentioned, had just about enough gas to get to the nearest gas station, but not a drop more. As I was driving home, it started to get dark, so I turned the headlights on, but they didn't work at all - nothing. The dealership was closed by this time, so I had to drive home with just fog lamps on and return the car to the dealership for repair the next day. After a couple of days of waiting around, it ends up that they had put non-HID lamps in the car that was supposed to have HID -- a sneaky way to save a few hundred dollars on their end. Only after going round and round with Dennis, did they replace them with HID's (that they admitted to pulling from another car on their lot -- my guess is they put the non-HID's in that car for the next unwary buyer to deal with). Because my trust was completely gone at this point, I wanted the headlights examined by a mechanic at Northtowne Lincoln to be sure the repair had been done properly. Dennis boo-hooed this idea saying that he had once dated the wife of the owner of Northtowne and that he (the owner of Northtowne) would do anything to sabotage one of his sales (again -- bad-mouthing the competition and getting way too personal with the info). I went ahead and had the headlights checked out, and they were fine. I should have had the entire car looked over.. This car did have an accident on the AutoCheck report, but they convinced me at Sneed that it was minor and it looked like repairs had been made. Just a couple of months after buying it, the paint on the hood became more and more hazy and spider-webbed to the point that it looked totally dull and awful after less than 6 months. It's as if there is no clear coat at all, and the paint was put on too thin. I also noticed a slow leak in one of the front tires a few weeks after buying the vehicle. I took it to a shop to see if what the cause of the leak was, hoping it was just a small puncture that could be plugged. It turns out that the wheel was bent along the inside edge and that was causing a poor seal on the tire, so now I'm looking at trying to replace an expensive rim. Who would think to take the wheels off of a car and inspect them? It seems to me that Dennis buys damaged cars by the truckload from the auction house, and uses poor repair shops to do the cheapest fix possible. MY ADVICE: Don't do business with this sleaze bag at all. You may think you're going to save a few bucks but, in the end, it's not worth the headache and, in my case, the paint and rim that I have to pay for will more than offset any "savings" I thought I might be getting. Oh...and they automatically add a $400 service fee to your purchase, but don't tell you that until you're signing papers. If, you feel you must do business with them, have the car thoroughly checked over by your own independent mechanic, and look at all the details. Test every single electronic gadget to be sure they work. Check the body, the spare tire, the paint (and it will be dirty, so have it washed first). They also had super cheap, no-name tires on the vehicle -- something I failed to look at. Really....just avoid them at all cost. More

I was new to the whole car buying experience. So when I went to the lot and was not hounded by dealers and was greeted like I had been a long time customer I was impressed! Their website is great and that went to the lot and was not hounded by dealers and was greeted like I had been a long time customer I was impressed! Their website is great and that is how I found the car I wanted. And Kurt is the guy to work with, he is top notch! If I had to nitpick over something the only thing I would say is that my car could have been a bit better detailed, but they are a high traffic dealer so I imagine they clean a lot of cars. Overall I feel that I got a great deal on my car and I will definitely tell me friends to head out there for their next cars because I know I will! More

A very good experience working with Sneed Ford. Carey did an excellent job. The price was not where I wanted to be, but I'm equally sure that the price was not what Carey wanted it to be either. Howeve did an excellent job. The price was not where I wanted to be, but I'm equally sure that the price was not what Carey wanted it to be either. However, Carey repeatedly found ways to add real value to the deal other than just price. And that was what got the deal done. Thanks Sneed Ford for my wife's beautiful "new" Jaguar. More

I first came across Dennis Sneed Ford on cars.com and I had to get a new car under $8k i was on a budget and they showed me cars that were a little out of my price range and then right before i was leaving had to get a new car under $8k i was on a budget and they showed me cars that were a little out of my price range and then right before i was leaving a couple traded a 08 fusion awd loaded with leather moon roof navigation the works in. The car had high mileage other than that you could eat off the floor it was so clean! to top it off it was in my price range. Carey Sneed Manager helped me out with my purchase and Brian the finance manager made my first car ever buying experience one to remember. I have taken my car to Dennis Sneed for oil changes, tires and never been disappointed. More

The bad: Car was to be detailed, and was not. (Not The bad: Car was to be detailed, and was not. (Not corrected. I had to do it myself) I asked about the bald tires on the car and was told I could buy The bad: Car was to be detailed, and was not. (Not corrected. I had to do it myself) I asked about the bald tires on the car and was told I could buy their tires at "cost" (Not corrected) I was given the car with 8 miles to empty. (This was corrected by the owner) The good: The price was good The sales staff were not pushy They worked with my trade in More

Knowing how a dealership truly operates within the scope of a Saturday afternoon is something I find difficult. We dealt with Eric, he was a nice fellow who was patient with us as we shopped for a vehicle. of a Saturday afternoon is something I find difficult. We dealt with Eric, he was a nice fellow who was patient with us as we shopped for a vehicle. Our price range was somewhat lower than the first vehicle we test drove, but it had all of the power, drive, and interior features for which we were searching. We finally decided that we needed to look at cheaper vehicles. However, after a bit of banter and cajoling the price of the vehicle came down a fair amount. It was still beyond our allocated amount. We again decided that we better head home. Dennis, the owner, sauntered in around this time. We went out for a bit of malarkey around the car again and at this point Dennis had an extreme desire to sell us the vehicle. So, we found a very fair price point, purchased the vehicle, and went on our merry way. We dealt with Brian to finalize the purchase. I think that all people have multiple facets to their character that they greet you with, depending on the day. Our day was quite pleasant in the end, but a little weirder than the typical day. We have a great car, they have quite a bit of our money, and hopefully a year from now we will both be happy... More

I unexpectedly had to find a new vehicle following an accident. I was able to find just what I was looking for. The guys were friendly & helped me out when I needed it. accident. I was able to find just what I was looking for. The guys were friendly & helped me out when I needed it. More

Poor customer service...paid for a truck two weeks ago and still no truck, awful experience. Save yourself time and hassle and don't buy from them! I told them I wanted my money back and they won't give and still no truck, awful experience. Save yourself time and hassle and don't buy from them! I told them I wanted my money back and they won't give it to me. Instead they quickly put it on a transporter truck, so there was no way for them to back out. So disgusted with them. save yourself lots of headaches and don't buy from Dennis Sneed Ford. More

I buy a lot of vehicles, and this was the easiest transaction I've ever made! The friendliness of the staff is awesome. I especially appreciated the fact that Carey, seeing his salesperson helpling m transaction I've ever made! The friendliness of the staff is awesome. I especially appreciated the fact that Carey, seeing his salesperson helpling me was busy, stepped right in and finished up the deal. I'd definitely recommend Carey and his crew for your next purchase! More

We had looked for a truck for some time and were very pleased with the service and price for the used truck we just bought. Carey was easy to work with, did everything and more that he told us he would d pleased with the service and price for the used truck we just bought. Carey was easy to work with, did everything and more that he told us he would do for the truck we bought (used). We were very happy with the quality of work, the professionalism, and genuine caring that they showed. We have bought several trucks and cars over the years, and would rate them highest with customer service and help in our purchase. Now if it falls apart next week, we might have another report, but for right now we could not be happier. More