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Dennis Eakin Kia - Service Center
Killeen, TX
453 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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453 Reviews of Dennis Eakin Kia - Service Center
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November 11, 2024
Awesome facilities. Excellent staff and managers. Harolyn is fantastic. Got my car into to service immediately, and the diagnostic report in 2 hours. My engine had faile Excellent staff and managers. Harolyn is fantastic. Got my car into to service immediately, and the diagnostic report in 2 hours. My engine had failed, a new needed. Shevtalked to the managers and got me a discount and a loaner vehicle to drive while my car was in repair. The entire team was awesome to work with. I am grateful. More
by cassmith0527
Verified CustomerEmployees Worked With
November 11, 2024
I don’t like the fact that you give me an option to do a maintenance package as I scheduled my appointment but then when someone picked my car up they were charged double . The 195,000 mile package cost me maintenance package as I scheduled my appointment but then when someone picked my car up they were charged double . The 195,000 mile package cost me $450 but that’s not what you offered, and no one follow up on any changes. I will not buy another Kia car which I had already picked one out for January, I don’t wanna be ripped off again More
by michele.evans0102
November 10, 2024
Great service, always gets the job done the first time. Would recommend to others for service. Would recommend to others for service. More
by mlashl12345
November 10, 2024
Excellent service from the establismebt/Williard. Trying to write up to 15 words for then minimum! Trying to write up to 15 words for then minimum! More
by jaisykim93
Employees Worked With
November 10, 2024
Holly is always exceptional every time I come in. Keeps me informed and great customer service with a smile! Keeps me informed and great customer service with a smile! More
by smh0509
Employees Worked With
November 10, 2024
Very helpful dealership. Service representative always very friendly and helpful. Recommended your dealership to our grandson and he bought a car. Service representative always very friendly and helpful. Recommended your dealership to our grandson and he bought a car. More
by No
November 09, 2024
Harolyn was great! She was very fast and efficient! Very well mannered and friendly! Whenever I come I will always be sure to ask for her ! She was very fast and efficient! Very well mannered and friendly! Whenever I come I will always be sure to ask for her ! More
by Markiyal254
November 09, 2024
I had a Great experience with a recurring electronic rear brake issue. The senior Managers and all the to advisors to the Technicians' to include the KIA Service Technicians worked their tails off to FIND * brake issue. The senior Managers and all the to advisors to the Technicians' to include the KIA Service Technicians worked their tails off to FIND * FIX fix a" GHOST" issue.. No Codes and messages didn't help, BUT they never gave up!! More
by 08ScionXB
Employees Worked With
November 08, 2024
Great customer service. She took care of my concerns and answered every question and assured me that every would be done in a timely manner She took care of my concerns and answered every question and assured me that every would be done in a timely manner More
by Kgjackson23
November 08, 2024
A very genuine authentic experience which is missing from America buisness, I enjoy the whole experience! America buisness, I enjoy the whole experience! More
by Thodges_1008
