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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
453 Reviews

453 Reviews of Dennis Eakin Kia - Service Center

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November 18, 2024

Harolynn was amazing, one of the best service representatives we’ve ever worked with. She helped us with Lyft, and made the time go by while our car was being worked on. Only would think to come More

by kaylie.davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Been here for a long time. Have bought 3 cars here. Will always come back for a another one. Love it! More

by davidinho21
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

None, no true communication. Service was a joke, dealership is unpleasant to visit, and several others can agree. More

by daliajeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback. We understand your experience at Dennis Eakin Kia was not satisfactory, and we appreciate you bringing this to our attention. Your thoughts are important to us as we strive to improve our service. If you'd like to discuss your experience further, please feel free to reach out. We value your input and hope for the opportunity to address your concerns. Sincerely, The Dennis Eakin Kia Team

November 16, 2024

The Customer service representative that I had was awesome. The two ladies that worked with him talked about him when he was away. Thought that was unprofessional in front of customers. Then one of th More

by texas_56_stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique may go buy Dom
November 13, 2024

Great service and variety of choices. Convenient location and made me feel welcomed and appreciated More

by wheet1980
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Very polite staff that treat you like family. Wonderful to work with always. Would recommend to anyone More

by guamgirl1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff San Nicolas
November 12, 2024

Service agent was great and provided awesome customer service. Vehicle service was completed expediently. Amazing service from start to finish. More

by JGomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I always get great customer service and everyone is very friendly and keep you informed about your service your getting. More

by cmguzmanstylist47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Excellent dealership with superb customer service, will highly recommend to family and friends. The best. More

by brisb21259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

She greeted me promptly and was able to get my car in for service quickly. More

by booboo13046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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