Back

Dennis Eakin Kia - Service Center

Killeen, TX

4.7
453 Reviews

453 Reviews of Dennis Eakin Kia - Service Center

Sort by
November 23, 2024

I was very satisfied with the service I received. Harolyn was great and very helpful More

by silke_harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Service here was a little disappointing. My regular service center on the East Coast is much more communicative and their prices were better. Half the times I arrived for a service, it s More

by shdvgonactv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback with us. We understand that your experience at Dennis Eakin Kia did not fully meet your expectations regarding communication and acknowledgement during your visit. We appreciate your comments, as they help us improve our service. Please feel free to reach out to us directly if you have further concerns or suggestions. We hope to have the opportunity to serve you better in the future. Sincerely, The Dennis Eakin Kia Team

November 22, 2024

Did not get a part ordered that I needed after seeing it and asking if it could be done my recall More

by marieleesansom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Service has always been fairly quick for me. I have never had to wait longer than an hour. More

by weskukulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Awesome people and great dealership! Worth the extra drive out of my way to come here. More

by gnemik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Holly is amazing! I love this dealership! They are friendly and helpful everytime I come in for service. More

by benham.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Willard was so very nice and kind to me during my visit. He is going to be my go to service guy I hope. More

by lexus4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dennis Eakin Kia is always fast, friendly, and efficient. They took care of my service and quickly. I sat and waited on my car as its always done before I can even make it home. Their facility is so clean, a More

by lindseyzavoina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dennis Eakin Kia is the best dealership I’ve ever dealt with when dealing with a dealership. The owners and the employees treat their patrons with the utmost respect. I’ve always been seen as a person, a V More

by TINALXNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Service was great and so friendly, made me feel very welcome. Hope to be able to keep doing business with them. More

by lexus4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...