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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
451 Reviews

451 Reviews of Dennis Eakin Kia - Service Center

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November 27, 2024

They do what is asked, in the time we allotted. Fixed recall and changed oil More

by walt_des
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

This dealership was efficient with time and scheduled appointments. Drop off was easy and pick up was thorough with what was done to my car. More

by melissa.kellum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

This dealership. Is one of the best in killeen. I would recommended to anyone looking for exceptional service. More

by ERICVHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Holky was fantastic! Professional, nice and she assisted me with all questions and issues. Very recommended. Five stars. More

by RYATES441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

I had a pleasant experience at this dealership. Dom was my Service Tech, he was kind and patient with me, even when I left my keys in my back pocket, instead of giving them to him so he could get m More

by morganhopper2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Great job. The only suggestion is to respond to text when sent. You receive a text saying to text if any questions and then never get a response. More

by tamara2198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Awesome work, repaired my vehicle a head of time. Outstanding service. Highly recommended to others More

by nathaniel15300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

At this dealership the people are friendly and personable. I always enjoy my interactions with them whenever I go there. More

by ldt347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Brown
November 23, 2024

Service here was a little disappointing. My regular service center on the East Coast is much more communicative and their prices were better. Half the times I arrived for a service, it s More

by shdvgonactv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback with us. We understand that your experience at Dennis Eakin Kia did not fully meet your expectations regarding communication and acknowledgement during your visit. We appreciate your comments, as they help us improve our service. Please feel free to reach out to us directly if you have further concerns or suggestions. We hope to have the opportunity to serve you better in the future. Sincerely, The Dennis Eakin Kia Team

November 23, 2024

I was very satisfied with the service I received. Harolyn was great and very helpful More

by silke_harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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