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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
450 Reviews

450 Reviews of Dennis Eakin Kia - Service Center

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January 10, 2019

Great service Desi, the service consultant, is always so friendly. I dropped my car off, went to lunch and it was waiting for me when I returned. My sales person, A More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser, Anthony Freeman
Jan 10, 2019 -

Dennis Eakin Kia responded

It’s great to know that Desi and Anthony provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Kind regards, The Dennis Eakin Kia Team

January 09, 2019

Excellent Everyone is always friendly and the service is great! I have bought everyone of my Kia's from them and will never go anywhere else More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jan 09, 2019 -

Dennis Eakin Kia responded

Becky, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

January 06, 2019

Above the Rest! Great service by great folks! It was easy to schedule an appointment and when I arrived I was greeted immediately and my state inspection done quickly More

by McNeelyStingerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi and Lance
Jan 07, 2019 -

Dennis Eakin Kia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Dennis Eakin Kia Team

January 05, 2019

Cruise control installations Chris was very nice waited and stayed late until the installer arrived and completed the job who was coming from Austin and was delay,both were ver More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 07, 2019 -

Dennis Eakin Kia responded

Hector, thanks so much for taking the time to share your feedback with us! Chris is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Dennis Eakin Kia Team

January 04, 2019

Out with old. In with the new Great customer service in sales and finance. Go Sean and Debbie. Enjoyed all the time and effort to make the sale meet the customer needs!! Thanks. More

by Sorentolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitaker
Jan 07, 2019 -

Dennis Eakin Kia responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Sean and Debbie were able to meet your needs. At Dennis Eakin Kia, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Dennis Eakin Kia Team

December 18, 2018

Always good service I’m always pleased with my visits to this dealership. Everyone is pleasant and informative about things to be done. I’ve never had a bad experience he More

by Kiadealer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Dec 19, 2018 -

Dennis Eakin Kia responded

We appreciate your kind words about our service team. Thank you for continually choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

December 17, 2018

Top notch service...would recommend to anyone. A reliable ride, matched with a reliable service at a valued price, this is why I gave 5 star rating...they stand behind their product. More

by kiasoulformetoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fox, Mark Johnson
Dec 19, 2018 -

Dennis Eakin Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Dennis Eakin Kia Team

January 03, 2012

I was very impressed when we first pulled up and couldn't have been happier by the end. They are in a nice area, right off of Highway 190. The exterior is new and clean as is the Service Department. Emplo More

by jscollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberley Griffin
Jan 03, 2012 -

Dennis Eakin Kia responded

Thank you for taking the time to share your visit with us. The whole team here at Dennis Eakin Kia work hard to make sure all of our guests are completely satisfied and we're happy to hear of your experience. Please don't hesitate to contact us if we can help you with anything else. Remember to follow us on Facebook and Twitter to see our exclusive special offers. Regards, Kimberley Eakin - General Manager keakin@killeenkia.com

November 22, 2011

I am very pleased with the personal touch of the service they provide. They are very knowledgeable and professional; always courteous. They come to pick us up and drop us off during the times we need serv More

by ladyjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Chris, Tony, Audrey
Nov 22, 2011 -

Dennis Eakin Kia responded

We would like to sincerely thank you for letting us know how we're doing. We love hearing from our customers and your experience is the type that we strive for. Excellent customer service, honesty, and a comfortable purchasing process are just a few of the values that we hold to a very high standard. Thank you again for your kind words and we look forward to seeing you at your next visit. Don't forget to follow us on Twitter and Facebook to be eligible for our special offers. Twitter:https://twitter.com/#!/eakin_kia Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837 Regards, Kimberley Eakin - General Manager keakin@killeenkia.com

August 15, 2011

If I knew better I would of traveled a bit longer to get to another Kia dealership. This is the worst example of time management and efficiency I have ever seen. The service provider was more interested in More

by Juan M.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No name or introduction
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