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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
450 Reviews

450 Reviews of Dennis Eakin Kia - Service Center

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February 12, 2019

Seriously Perfect Service The Service and Parts Department at Dennis Eakin Kia is the best of the best. Chris, Dave, Desi and Paul are the best at what they do. From my greetin More

by McNeelyStingerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Desi, Dave, and Paul
Feb 13, 2019 -

Dennis Eakin Kia responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Dennis Eakin Kia Team

February 08, 2019

Tune up & tire rotation Excellent service..so glad I went..they found a nail in my tire & it needed to be replaced. Thank you for checking thoroughly. Otherwise I would hav More

by Lainie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 11, 2019 -

Dennis Eakin Kia responded

Thank you for leaving us this great review, Lainie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Dennis Eakin Kia Team

February 03, 2019

Schedule an appoment. You can schedule an appointment and you do not have to wait long. The service department is on point. A great dealership to do business with. More

by Pumpkin018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Freeman
Feb 04, 2019 -

Dennis Eakin Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Dennis Eakin Kia Team

January 30, 2019

Tire repair or replacement? Had to have my tire checked out since it lost air pressure. Could not be repaired . Had to get a new tire which was a little expensive but I always ge More

by Berliner Goere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desy or Desi
Jan 30, 2019 -

Dennis Eakin Kia responded

Berliner, we appreciate your kind words about our service team. Thank you for choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

January 27, 2019

Excellent service explained all Excellent explanation of all they did & realized a recall checked everything James Matthews nice guy very helpful & knowable answered all & any quest More

by Massachusetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Matthews polite knew & described what was done very informative
Jan 29, 2019 -

Dennis Eakin Kia responded

We are truly grateful for this awesome review! We are thrilled that James was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Dennis Eakin Kia Team

January 24, 2019

Excellent experience with dealership. I bought my car new from the dealership. I have all my maintenance performed at the dealership. Really enjoy dealing with the service personnel. Th More

by chuck51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser
Jan 25, 2019 -

Dennis Eakin Kia responded

Chuck, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

January 22, 2019

Good customer service I only bring my car here. Always friendly n great customer service. Although they always try and sell me a car lol...but always great experience!! More

by TammyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Jan 23, 2019 -

Dennis Eakin Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Sincerely, The Dennis Eakin Kia Team

January 20, 2019

Getting car serviced! I am from San Antonio and I prefer traveling 2 hours to get service! Everyone in this area is so friendly and the service is amazing. It is a small to More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Anthony Freeman
Jan 21, 2019 -

Dennis Eakin Kia responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback.  At Dennis Eakin Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Dennis Eakin Kia Team

January 17, 2019

Quality of Service Decreases Over Time I bought my first new vehicle from Dennis Eakin Kia in 2012. It was a 2013 Forte SX. The service was great, the people were great, and the car was awe More

by Eakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desi Prosser
Jan 18, 2019 -

Dennis Eakin Kia responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, The Dennis Eakin Kia Team

January 16, 2019

Good service and a great waiting area Dennis Eakin Kia Has excellent service and gives an experience with no high pressure. Service writers are great. They ensure your visit is relaxing an More

by lawrence taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 16, 2019 -

Dennis Eakin Kia responded

Lawrence, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, The Dennis Eakin Kia Team

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